Lenovo IdeaPad Limited International Warranty Service (Referred as "IWS") provides customers with warranty service even if they relocate their IdeaPads to another country. This warranty service is available wherever Lenovo or Lenovo resellers sell and service your particular machine type.
Notes: IWS applies to hardware only and not to software.
The length of warranty service is based upon the originating country of purchase, however, the method of service provided [for example, depot, customer carry-in repair (CCR), on-site repair] in the servicing country may be different from those in the originating country.
Service procedures may vary by country, and some service and/or parts may not be available in all countries. Some countries may have fees and restrictions that apply at the time of service.
Below documentations are required prior to performing IWS service,
IWS eligibility is based on the machine type; however, certain countries may not have the capability of servicing all models of a particular machine type.
Please be aware of the following international considerations:
Customers are responsible for obtaining all necessary clearances required for export/import and shall bear any associated costs, tariffs and duties.