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CD-Driver or DVD-Driver is missing, or can not be recognized by Windows or other program

SYMPTOM :

CD-Driver or DVD-Driver is missing, or can not be recognized by Windows or other program

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems:

All Idea Laptops

All Idea Desktops

SOLUTION:

1. " Disk Management " à DVD/CD-ROM drives, found that yellow question mark before this device, leading to no way to check out this device on my computer.

2. Please click the following Microsoft knowledge websites. Here is the Auto Recovery function.

http://support.microsoft.com/kb/314060

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Last modified:

IG20100413-002

Document ID:

2010-04-13


  • Alias ID: 1282707845158
  • Document ID: HT071100
  • Last Updated :6/17/2014
  • (c) 2014 Lenovo