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OKR 6 hangs on “Initializing” stage while performing restore

Symptom:

After booting to "Lenovo OKR" system (WinPE) and trying to perform restore either to factory defaults or user image the process hangs at the stage "Initializing".

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems:

All Idea laptops with OKR version 6.0

SOLUTION:

This happens if size of system disk (disk C:) was changed to smaller state comparing to it's size in image used for restore. Increasing size of disk C: to the size as it was at the moment of backup or above that resolves situation.

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IN20090929-003

Last Modified:

2009-09-29


  • Alias ID: 1281507876020
  • Document ID: HT062555
  • Last Updated :6/17/2014
  • (c) 2014 Lenovo