Thank you for choosing Lenovo Ideapad Tablet K1 (Hereinafter referred to as “K1”).
In order to enhance K1 user experience, Lenovo is pleased to offer FREE 90-day software support in addition to our standard warranty service (please see terms below).
You may be required to provide invoice or proof of purchase in order to determine the eligibility for support.
What this Support Covers
- Including initial setup, configuration, system image upgrade, basic using guidance
b. Lenovo Lucky Launcher;
- Initial setup, configuration
What this Support Does Not Cover
a. Third-party Applications
- If you need help with third-party application support, please contact the developer directly.
What Your Service Provider Will Do to Correct Problems
When you contact us, please follow the problem determination and resolution procedures specified.
Your Support Representative will attempt to diagnose and resolve your problem over the telephone, e-mail or through remote assistance. He or she may direct you to download and install designated software updates.
U.S. Technical Support: 1-877-453-6686 (24 hours)
See all worldwide support telephone numbers
Support and service shall be provided in accordance with the terms and conditions of Lenovo Limited Warranty which may be provided together with your product or found on Lenovo website.
Up to now, this policy is only applicable to the United States.