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Client Security Solution 6 may show "No fingerprint sensor detected" when using older version of fingerprint reader software

Symptom
Logon Settings screen of ThinkVantage Client Security Solution (CSS) version 6, may show "No fingerprint sensor detected", when attempting to select fingerprint logon interface.

Affected configurations
Any ThinkPad or ThinkCentre system with CSS version 6 running Microsoft Windows XP or Microsoft Windows 2000.

Solution

ThinkVantage Client Security Solution version 6 requires Fingerprint Software version 4.6 or later.

Click here for the latest version of ThinkVantage Fingerprint Software.


  • Alias ID: MIGR-62117
  • Document ID: HT036319
  • Last Updated :6/17/2014
  • (c) 2014 Lenovo