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Unable to validate Microsoft Windows Operating System with Windows Update - ThinkPad

Symptom
Microsoft Windows Update is unable to install operating system updates because Windows Genuine Authentication fails.

Affected configurations
All ThinkPad systems running Microsoft Windows XP.

Solution
Validate the pre-installed copy of Windows at the following URL, then try using Windows Update again.

Windows Genuine Advantage Validation Tool

Additional information
Windows update will fail with error code 0c80080299 - Unable to perform validation. No further updates are possible.

  • Alias ID: MIGR-65085
  • Document ID: HT003718
  • Last Updated :6/17/2014
  • (c) 2014 Lenovo