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Unable to turn on the Web Cam - ThinkPad T420


Webcam feature does not work.  Only audio settings is prompted when Fn+F6 is press. Installed the latest driver from LENOVO and rebooted the system but yet the problem does not solve. Updated the communication and hotkey as well but did not help too.

Affected Configuration

Any of the following ThinkPad system can be affected with the symptom:

  • T420


At start-up of the computer.

1.pressed F1 to access BIOS
2.Go to the Security Tab
3.Find Integrated Camera  
4.Enable it
5.Hit F10 and save the settings
6.Let the computer reboot  
7.Once windows is loaded check the Web Cam again

  • Alias ID:
  • Document ID: HT074441
  • Last Updated :17 Jun 2014
  • (c) 2014 Lenovo