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Lenovo Solution Center (LSC) states McAfee anti-virus application is not activated

Symptom

If user installs McAfee anti-virus application on the system and launches LSC, without rebooting, LSC will state that the McAfee anti-virus application is not activated even if the user has previously activated it.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad T420, T520, W520, T420s, X220, X220 Tablet, L520, L420, X1, X121e, X130e
  • ThinkPad Edge E120, E125, E320, E325, E420, E425, E520, E525, E220s, S220, E420s, S420
  • ThinkCentre M90z, M71z, Edge 91z, Edge 71z, M91, M91p, P260, M60e, M71e, M81, M75e, M76, M77, Edge71, Edge91
  • ThinkStation S20, D20, C20, C20x, E30

Applies To:

  • Microsoft Windows 7
Solution

None.

Workaround

User should reboot the system and re-launch LSC.


  • Alias ID: SF12-D0020
  • Document ID: HT072529
  • Last Updated :2014-06-17
  • (c) 2014 Lenovo