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Unable to change the input method in the Password Recovery Answer box in the recovery environment

Symptom

After enabling the Password Recovery function using the Client Security Solution program on the Windows XP operating system with specific language (such as AR, HU, and HB), the user cannot change the input method when trying to restore the password in the recovery environment.

Affected software

All versions of the Rescue and Recovery program and the Client Security Solution program on the Windows XP operating system

Defect #: 6114

Solution

Input only English text.


  • Alias ID: MIGR-76236
  • Document ID: HT005199
  • Last Updated :2014-06-17
  • (c) 2014 Lenovo