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Clicking on tower in Mobile Broadband does not connect to WAN network in Access Connections - ThinkPad

Symptom

When double-clicking on the WAN service provider tower in Mobile Broadband, Access Connections would not connect unless there was already an existing Mobile Broadband profile.

 

Affected configurations

Any Thinkpad system running Access Connections for Windows XP, Vista or Windows 7:

  • A20m, A20p, A21e, A21m, A21p, A22e, A22m, A22p
  • A30, A30p, A31, A31p
  • Edge 13, Edge 14, Edge 15
  • Edge E30, Edge E40, Edge E50
  • G40, G41
  • L410, L412, L510, L512
  • Reserve Edition
  • R30, R31, R32, R40, R40e, R50, R50e, R50p, R51, R51e, R52, R60, R60e, R60i, R61, R61e, R61i
  • R400, R500
  • S31
  • SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
  • TransNote
  • T20, T21, T22, T23, T30, T40, T40p, T41, T41p, T42, T42p, T43, T43p, T60, T60p, T61, T61p
  • T400, T400s, T410, T410i, T410s, T410si, T500, T510, T510i
  • W500, W510, W700, W700ds, W701, W701ds
  • X20, X21, X22, X23, X24, X30, X31, X32, X40, X41, X41 Tablet
  • X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
  • X100e, X200, X200s, X200 Tablet, X201, X201i, X201s, X201 Tablet, X300, X301
  • Z60m, Z60t, Z61e, Z61m, Z61p, Z61t

 

Solution

Upgrade to version 5.61 or later of Access Connections for Windows XP, Vista or Windows 7 using the appropriate link for your Operating System version:


  • Alias ID: MIGR-75310
  • Document ID: HT003914
  • Last Updated :2014-06-17
  • (c) 2014 Lenovo