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A "Power2Go Key Activation" window may appear - ThinkCentre, ThinkStation and ThinkPad
Symptom

If Power2Go is launched from Lenovo QuickLaunch, a "Power2Go Key Activation" window may appear requesting to enter the product key.

Affected configurations

The above symptom is associated with the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkPad

System is configured with:

  • Microsoft Windows 8
  • Power2Go

Operating Systems:

  • Microsoft Windows 8
Solution

None. 

Workaround

The user should close the application and start it again.

Additional Information

The normal Lenovo Power2Go operation does not ask for a product key. The "Power2Go Key Activation" window asking for a key is showing up in error.

This error is intermittent at a rate of one in twenty and only occurs when launching Power2Go from Lenovo QuickLaunch. The key dialog can be ignored by the user. The user may notice that during a session showing a key box that some Power2Go functions are limited. Closing Power2Go and launching it again will restore full functionality.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Disponibilidade País
DisponívelWorldwide
Alias ID : SF13-D0080
ID do documento : HT077506
Legacy Document ID : SF13-D0080
Atualizado :
© 2013 Lenovo. Todos os direitos reservados.
A "Power2Go Key Activation" window may appear - ThinkCentre, ThinkStation and ThinkPad
Symptom

If Power2Go is launched from Lenovo QuickLaunch, a "Power2Go Key Activation" window may appear requesting to enter the product key.

Affected configurations

The above symptom is associated with the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkPad

System is configured with:

  • Microsoft Windows 8
  • Power2Go

Operating Systems:

  • Microsoft Windows 8
Solution

None. 

Workaround

The user should close the application and start it again.

Additional Information

The normal Lenovo Power2Go operation does not ask for a product key. The "Power2Go Key Activation" window asking for a key is showing up in error.

This error is intermittent at a rate of one in twenty and only occurs when launching Power2Go from Lenovo QuickLaunch. The key dialog can be ignored by the user. The user may notice that during a session showing a key box that some Power2Go functions are limited. Closing Power2Go and launching it again will restore full functionality.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Disponibilidade País
DisponívelWorldwide
Alias ID : SF13-D0080
ID do documento : HT077506
Legacy Document ID : SF13-D0080
Atualizado :
© 2013 Lenovo. Todos os direitos reservados.
   
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