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Camera does not work in skype
Symptom

Lenovo EasyCamera is detected in skype video options but when initiating video call, an error occurs: "Your camera is not supported".

 

Affected configurations

All notebooks running Windows 7

 

Solution

1. Uninstall Lenovo EasyCamera driver. Please go to Start -> Control Panel -> Programs (View by Category)-> Uninstall a program. Then, locate Lenovo EasyCamera and right-click on it and select Uninstall.

How to uninstall a program 

2. Download and reinstall Windows standard driver for your webcam.

Please go to http://support.lenovo.com/en_US/downloads/default.page?selector=expand -->enter your machine information like B560 in the product search box ---> click the green button besides the box --> select your machine like Lenovo B560 Notebook.  Then you can see all the drivers, download what you need accordingly.

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Disponibilidade País
DisponívelWorldwide
Alias ID : IN20100531-001
ID do documento : HT070440
Legacy Document ID : IN20100531-001
Atualizado :
© 2013 Lenovo. Todos os direitos reservados.
Camera does not work in skype
Symptom

Lenovo EasyCamera is detected in skype video options but when initiating video call, an error occurs: "Your camera is not supported".

 

Affected configurations

All notebooks running Windows 7

 

Solution

1. Uninstall Lenovo EasyCamera driver. Please go to Start -> Control Panel -> Programs (View by Category)-> Uninstall a program. Then, locate Lenovo EasyCamera and right-click on it and select Uninstall.

How to uninstall a program 

2. Download and reinstall Windows standard driver for your webcam.

Please go to http://support.lenovo.com/en_US/downloads/default.page?selector=expand -->enter your machine information like B560 in the product search box ---> click the green button besides the box --> select your machine like Lenovo B560 Notebook.  Then you can see all the drivers, download what you need accordingly.

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Disponibilidade País
DisponívelWorldwide
Alias ID : IN20100531-001
ID do documento : HT070440
Legacy Document ID : IN20100531-001
Atualizado :
© 2013 Lenovo. Todos os direitos reservados.
   
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Recursos Adicionais
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