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After upgrade to Windows 7, webcam can not be used.

Symptom:

After upgrade to Windows 7 webcam can not be used - it is not shown in "Computer" and only shows in "Devices and Printers" (after pressing Fn+Esc) but with no ability to gain any picture or video from it.

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems:

All laptops with Windows 7

SOLUTION:

Windows 7 does not have default utility to get images or video from webcam. Customer needs to install some 3 rd party application for this. As example Easy Capture can be used.

You can go to Lenovo Driver & Download site to download the software of Easy Capture for your computer:

http://support.lenovo.com/en_US/downloads/default.page?

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IG20091130-004

Last modified:

2009-11-30



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : IG20091130-004
ID do documento : HT069169
Legacy Document ID : IG20091130-004
Atualizado : 16 May 2014
© 2013 Lenovo. Todos os direitos reservados.
After upgrade to Windows 7, webcam can not be used.

Symptom:

After upgrade to Windows 7 webcam can not be used - it is not shown in "Computer" and only shows in "Devices and Printers" (after pressing Fn+Esc) but with no ability to gain any picture or video from it.

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems:

All laptops with Windows 7

SOLUTION:

Windows 7 does not have default utility to get images or video from webcam. Customer needs to install some 3 rd party application for this. As example Easy Capture can be used.

You can go to Lenovo Driver & Download site to download the software of Easy Capture for your computer:

http://support.lenovo.com/en_US/downloads/default.page?

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

Other company, product, or service names may be trademarks or service marks of others.

Document ID:

IG20091130-004

Last modified:

2009-11-30



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Alias ID : IG20091130-004
ID do documento : HT069169
Legacy Document ID : IG20091130-004
Atualizado : 16 May 2014
© 2013 Lenovo. Todos os direitos reservados.
   
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