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Mouse Suite version 5.24 uninstall process for Windows 7 - ThinkCentre A58, A58e, M58, M58e, M58p, ThinkStation D20, S20

Symptom

The uninstall feature is not available in the Programs and Features of Windows 7 for Mouse Suite 5.24.

Affected configurations

Any of the following systems running Microsoft Windows 7, but not limited to the following systems:

  • ThinkCentre A58 (All models)
  • ThinkCentre A58e (All models)
  • ThinkCentre M58 (All models)
  • ThinkCentre M58e (All models)
  • ThinkCentre M58p (All models)
  • ThinkStation D20 (All models)
  • ThinkStation S20 (All models)
Solution

None. Product Development is working with the vendor of the software for a fix.

Workaround

Use the following steps to uninstall Mouse Suite 5.24:

  1. Open the mouse suite application by clicking its icon in the system tray (or from control panel\mouse).
  2. In the Mouse Suite tab, click on the "Uninstall" button.
  3. Follow the instruction on the screen to complete the uninstall procedure.

  • #Alias ID#:SF09-D0162
  • #Document ID#:HT001732
  • #Last Updated# :17.06.2014 22:33:14
  • #Copyright#