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Lenovo USB 2.0 USB Ethernet adapter may not work

 

Symptom

The Lenovo USB 2.0 USB Ethernet adapter may not work when the adapter is attached to the system.  This issue is caused by the adapter that has the incorrect Vendor ID (VID)/Product ID (PID).  Then, the appropriate driver cannot be installed.

To verify whether the VID/PID is correct, refer to the Hardware ID under the Detail tab of the USB 2.0 Ethernet Adapter in Device Manager.

[Incorrect Hardware ID: VID_0B95&PID_772B]

For Microsoft Windows 7:

 

For Microsoft Windows 8:

 

For Microsoft Windows XP:

In “Device Manager”, the device AX88772B may be listed as a “Yellow Bang”.

 

Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad

Affected systems:

  • ThinkPad Helix
  • ThinkPad X1 Carbon (Type 34xx)

System is configured with:

  • Lenovo USB 2.0 USB Ethernet Adapter (0A36322)

Operating Systems

  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows XP

     

Solution

The following Lenovo USB 2.0 USB Ethernet adapter software will resolve the incorrect VID/PID of the adapter.  The user should download the following versions, or higher, from the following URLs.

Lenovo USB 2.0 Ethernet Adapter Software for Windows 7 (32-bit, 64-bit), version 5.12.9.0(32-bit)/5.14.9.0(64-bit), Build ID: G6RD11WW:

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/g6rd11ww.exe

Lenovo USB 2.0 Ethernet Adapter Software for Windows 8 (32-bit, 64-bit), version 3.16.3.0, Build ID: G6RX07WW:

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/g6rx06ww.exe

Lenovo USB 2.0 Ethernet Adapter Software for Windows XP, version 5.4.5.0, Build ID: G6RU06WW:

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/g6ru06ww.exe

[Correct Hardware ID: VID_17EF&PID_7203]

For Microsoft Windows 7:

 

For Microsoft Windows 8:

 

For Microsoft Windows XP:

 

Trademarks

Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

 

 


  • Alias ID: SF13-T0098
  • Document ID: HT078627
  • Last Updated :17-6-2014
  • (c) 2014 Lenovo