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How to Fix Netflix Issue - IdeaPad K1 Tablet

This article is an introduction on how to update the Tablet K1 to fix Netflix Issue

Affected Configuration

The above symptom may occur on the following systems:

  • IdeaPad Tablet K1

 

Solution

Note:

Before starting, please note that this update will erase all of the customer's data

Make sure the unit is connected to a wireless access point.

1. Click on Settings --> Applications and make sure "Unknown sources" is checked.

Fig 1
Fig.1

Fig 2
Fig.2


2. Click on "About Tablet" and make sure "Wifi Only" is checked, and then click System Update.

Fig 3
Fig.3

You will only see a small arrow in the lower corner of the screen as an indication that the update is working.

3. Once this is done you can go back to "About Tablet" and you should see a reference at the bottom that says its running version "K1_301_02_02_110725"

After this is complete you'll have to go through the first time setup of the unit again.

Once this is done you can click on the Apps link in the top right corner and you should see the Netflix app listed there.

Fig 4
Fig. 4

You may have to scroll to the left or right but it should be there after the update is done.

Notes:

(1) Lenovo is not responsible for any loss of, or damage to, your data. Please make sure you have duly backed up any data contained in the product/system before calling the support center or doing any suggested operation.

(2) Software support does not include:

Third-party Applications : If you need help with third-party application support, please contact the developer directly.

 

Trademarks

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

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Other company, product, or service names may be trademarks or service marks of others.