Afdrukken
login Account
Search

Blue dump error with error code 0Xe0000227 while install audio drivers

SYMPTOM:

While installing audio drivers, blue dump error (error code: 0Xe0000227) and install Realtek HD audio driver failure error appear.

 

AFFECTED CONFIGURATIONS:

The above symptom may occur on the following systems:

All Idea Laptops

 

VALID REGIONS/COUNTRIES:

Worldwide

 

SOLUTION:

1. Uninstall "Microsoft UAA Bus Driver for High Definition Audio" under “System devices” in “Device Manager” (Fig.1)

 

Fig.1

 

2. Install the audio driver and restart the machine. With this method, we can fix this issue.

     To download the driver, please go to http://support.lenovo.com/en_SG/downloads/detail.page?LegacyDocID=DRVR-MATRIX. Do remember to select your machine model and operating system first.

TRADEMARKS:

Lenovo, Lenovo 3000, IdeaCentre and IdeaPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

 

Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.

 

Other company, product, or service names may be trademarks or service marks of others.

 

Document ID:

 

Last modified:

2011-04-11


  • Alias ID: IN20110411-001
  • Document ID: HT034942
  • Last Updated :23-6-2014
  • (c) 2014 Lenovo