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Windows XP Crash: System may hang or blue screen or unexpected restart with an error message - ThinkPad R61, R61e, R61i, T61, X61, X61s, X61 Tablet

Symptom

The user may see any of the following symptom:

  • System Hang with an Error Message
  • Blue Screen, Windows may stop responding with an error message
  • The system may auto restart just after an error message

 

Affected configurations

Any of the following ThinkPad systems running Microsoft Windows XP may be affected by this symptom:

  • R61(Type: 7732, 7733, 7734, 7735, 7736, 7737,7738, 8930, 8932, 8933, 8934, 8935, 8936, 8937, 8942, 8943, 8944, 8945, 8947, 8948, 8949)
  • R61e
  • R61i (Type: 7650,7732, 8932, 8943)
  • T61
  • X61, X61s, X61 Tablet

 

Solution

This problem is caused by Intel display Driver version 6.14.10.5002

Update Intel display Driver to version 6.14.10.5218 or later in the web.


  • Alias ID: MIGR-76156
  • Document ID: HT004471
  • Last Updated :17-6-2014
  • (c) 2014 Lenovo