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ThinkVantage Access Connections crashes or hangs - ThinkPad and Value Line notebooks

Symptom
ThinkVantage Access Connections may cause a Stop Error Message or Microsoft Windows may stop responding with an error message.

Affected configurations

Any of the following Lenovo systems with ThinkVantage Access Connections version 5.02 or earlier may be affected by this symptom

  • ThinkPad Reserve Edition
  • ThinkPad R50, R50e, R50p, R51, R51e, R52
  • ThinkPad R60, R60e, R61, R61e, R61i
  • ThinkPad R400, R500
  • ThinkPad SL300, SL400, SL500
  • ThinkPad T41, T41p, T42, T42p, T43, T43p
  • ThinkPad T60, T60p, T61, T61p
  • ThinkPad T400, T500
  • ThinkPad W500, W700
  • ThinkPad X31, X32
  • ThinkPad X200, X300, X301
  • ThinkPad X40, X41, X41 Tablet
  • ThinkPad X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
  • ThinkPad Z60m, Z60t, Z61e, Z61m, Z61p, Z61t
  • Lenovo 3000 C200
  • Lenovo N100, N200
  • Lenovo V100, V200
Solution

Update ThinkVantage Access Connections to version 5.12 or later.

ThinkVantage Access Connections for Windows Vista
ThinkVantage Access Connections for Windows XP and 2000



  • #Alias ID#:MIGR-71777
  • #Document ID#:HT001541
  • #Last Updated# :17-6-2014 22:33:05
  • #Copyright#