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System top cover becomes hot when used with USB 3.0 Dock - ThinkPad Helix

 

Symptom

The system top cover will become hot if the LCD is closed when external monitors, mouse, and keyboard are attached to the USB 3.0 Dock.

 

Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkPad

Affected systems:

  • Systems that have a USB 3.0 Dock attached

System is configured with:

  • USB 3.0 Dock

Operating Systems

  • Microsoft Windows 7
  • Microsoft Windows 8

     

 

Solution

If the Helix LCD is closed to allow for external display using the Lenovo USB 3.0 dock, the flap covering cooling fans should be left open to allow for adequate cooling.

 

Additional Information

Below is a picture of the flap open, on the top cover, to allow air circulation.

Trademarks

Lenovo, ThinkServer, ThinkCentre, ThinkStation, and ThinkPad are trademarks of the Lenovo Corporation in the United States, other countries, or both.

Microsoft, Windows, and the Windows logo are trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries.

Other company, product, or service names may be trademarks or service marks of others.

 

 


  • Alias ID: SF13-T0102
  • Document ID: HT078788
  • Last Updated :17/06/2014
  • (c) 2014 Lenovo