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Lenovo X230 ThinkPad experiencing audio issue while docked

Affected Configurations

ThinkPad X230 system with Microsoft Windows 8 experiences audio issue while docked. The audio may not appear to be functioning properly.

Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

ThinkPad:

  • ThinkPad X230
Applies to
  • Microsoft Windows 8
Additional Information

User may also experience an issue with the device driver with the "Sound, video and game controllers" items.

The picture below displays the Device Manager with the ThinkPad X230 issue. There is not a yellow mark for notification of an issue.

The picture below displays the Device Manager with no ThinkPad X230 issue.

Solution

The user should download and install the Realtek High Definition Audio Driver (G1A133WW_W78.exe)
for the ThinkPad X230 system from the following URL:

http://download.lenovo.com/ibmdl/pub/pc/pccbbs/mobiles/g1a133ww_w78.exe


  • #Alias ID#:SF12-T0076
  • #Document ID#:HT075711
  • #Last Updated# :17/06/2014 22:40:23
  • #Copyright#