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Learn more about Lenovo Solution Center

bl-bullet.gif What is the purpose of the Lenovo Solution Center application?
bl-bullet.gif Does Lenovo Solution Center run in the background?
bl-bullet.gif Why does Lenovo Solution Center place an icon on my Windows task bar?
bl-bullet.gif Can I run the Lenovo Solution Center without permitting internet access?
bl-bullet.gif How do I get rid of a critical (red x) and non-critical (yellow bang) alerts?
bl-bullet.gif Does Lenovo Solution Center collect any personal information about me?
bl-bullet.gif Does Lenovo Solution Center launch on startup?
bl-bullet.gif How do I get rid of the Toolbar icon on the Windows Task Bar?
bl-bullet.gif How do I delete the Lenovo Solution Center application?
bl-bullet.gif Can I loop test multiple times like I could in Lenovo ThinkVantage Toolbox?
bl-bullet.gif What operating systems are supported by the Lenovo Solution Center application?
bl-bullet.gif How can I get updated versions of Lenovo Solutions Center?

 

Question

What is the purpose of the Lenovo Solution Center application?

Answer

Lenovo Solution Center is a support application that is intended to keep your computer running at its peak performance by running automated scans. Lenovo Solution Center supports the following Think systems:

  • ThinkCentre
    • E93, Edge62z, Edge 71, Edge 71z, Edge72, Edge72z, Edge 91, Edge91z, Edge 92, Edge92z
    • M32, M60e, M62z, M71e, M71z, M72e, M72z, M75e, M76, M77, M78
    • M81, M82, M83, M90z, M91, M91p, M92, M92z, M93
  • ThinkStation
    • C20, C20x, C30
    • D20, D30
    • E30, E31
    • S20, S30
  • ThinkPad
    • Edge E120, Edge E125, Edge E130, Edge E135
    • Edge E220s, Edge E320, Edge E325, Edge E330, Edge E335
    • Edge E420, Edge E420s, Edge E425, Edge E430, Edge E430c, Edge E431, Edge E430c, Edge E435
    • Edge E520, Edge E525, Edge E530, Edge E531, Edge E530c, Edge E535, Edge L330
    • Helix
    • L420, L430, L440, L520, L530, L540
    • S220, S3, S420, S430, S431, S440, S5, S531
    • Twist S230u
    • T420, T420s, T430, T430s, T430u, T431s, T440p, T440s, T520, T530
    • W520, W530
    • X1, X1 Carbon (Type 20A7, 20A8), X1 Carbon (Type 34xx)
    • X121e, X130e, X131e
    • X220, X220 Tablet, X230, X230s, X230 Tablet, X240, X240s
  • Lenovo Essential
    • B475e, B480, B490, B575e, B580, B590
    • E49, K29, K49
    • G400, G400s, G405, G480, G485, G580, G500, G500s, G505, G585, G780
    • M4400s, M490, M490s, M495
    • V4400u, V480, V480s, V480c, V490u, V580, V580c
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Question

Does Lenovo Solution Center run in the background?

Answer

No, it schedules hardware scans of the system health using the Microsoft scheduler to schedule the various tasks. The Lenovo Solution Center minimizes the resources it uses and on scheduled hardware scans, only runs when the system is idle.

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Question

Why does Lenovo Solution Center place an icon on my Windows task bar?

Answer

The Lenovo Solution Center icon is intended to alert you to conditions for which your attention is required or recommended. If you have permitted Lenovo Solution Center to sync with Lenovo, it will also alert you to additional relevant system information from additional Lenovo applications such as Message Center Plus and SimpleTap. Its purpose is to centralize alerts in one location for a better experience.

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Question

Can I run the Lenovo Solution Center without permitting internet access?

Answer

Yes, all System Health, System Security and Diagnostics items will work without granting permission to synch with Lenovo. However, warranty information will not be available unless the user grants permission.

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Question

How do I get rid of critical (red x) and non critical (yellow bang) alerts?

Answer

Each alert includes a path to fix the item to which the user has been alerted. Users can simply remedy the situation or select the "Remind me Later" option. If the user selects "Remind me Never", users can always re-activate the alerts whenever the user want.

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Question

Does Lenovo Solution Center collect any personal information about me?

Answer

The Lenovo Solution Center will access the internet periodically to check for important support information from Lenovo, including warranty information and updates. No personal information will be sent. If you choose to send anonymous usage statistics, the statistics will report which features and functions you use. For more information regarding Lenovo's Privacy Policy, click here.

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Question

Does Lenovo Solution Center launch on startup?

Answer

No, the application does not invoke until you launch it. The backup services are started automatically; the scheduled events will still be available. However, the application will not be there unless the user launches it.

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Question

How do I get rid of the Toolbar icon on the Windows Task Bar?

Answer
  • Right click on the Task Bar
  • Select Toolbars
  • Deselect Lenovo Solution Center
  • The Toolbar icon disappears

Note: If you remove the icon from the Windows TaskBar, you will not be notified of any issues with your system.

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Question

How do I delete the Lenovo Solution Center application?

Answer

If you are running Windows 7:

  • Click on the Windows icon in the lower left hand corner
  • Select Control Panel
  • Select Programs and Features
  • Highlight Lenovo Solution Center
  • Select the Uninstall button at the top of the page
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Question

Can I loop test multiple times like I could in Lenovo ThinkVantage Toolbox?

Answer

Yes, follow these steps:

  • Click the check-up tab
  • Select hardware scan
  • Select the Hardware scan radio button and run scan
  • Click the customize which devices to test
  • On the next screen (bottom of screen), you may increase the number of times to run the tests
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Question

What operating systems are supported by the Lenovo Solution Center application?

Answer

Lenovo Solution Center supports Windows 7 32-bit and 64-bit.

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Question

How can I get updated versions of Lenovo Solution Center?

Answer

Embedded with the Lenovo Solution Center is an auto update feature that will automatically notify users to install the latest version, when applicable.

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ThinkCentre Edge62z, Edge 71, Edge 71z, Edge72, Edge72z, Edge 91, Edge91z, Edge 92, Edge92z

M60e, M62z, M71e, M71z, M72e, M72z, M75e, M76, M77, M78, M81, M82, M83, M90z, M91, M91p, M92, M92z, M93





ThinkStation C20, C20x, C30

D20, D30

E30, E31

S20, S30





ThinkPad Edge E120, Edge E125, Edge E130, Edge E135

Edge E220s, Edge E320, Edge E325, Edge E330, Edge E335

Edge E420, Edge E420s, Edge E425, Edge E430, Edge E430c, Edge E431, Edge E430c, Edge E435

Edge E520, Edge E525, Edge E530, Edge E531, Edge E530c, Edge E535, Edge L330

Helix

L420, L430, L520, L530

S220, S420, S430, S431, S440, S531

Twist S230u

T420, T420s, T430, T430s, T430u, T431s, T440s, T520, T530

W520, W530

X1, X1 Carbon

X121e, X130e, X131e

X220, X220 Tablet, X230, X230s, X230 Tablet, X240s





Lenovo Essential B475e, B480, B490, B575e, B580, B590

E49, K29, K49

G400, G400s, G405, G480, G485, G580, G500, G500s, G505, G585, G780

M490, M490s, M495

V480, V480s, V480c, V490u, V580, V580c

  • #Alias ID#:MIGR-74072
  • #Document ID#:HT002675
  • #Last Updated# :17/06/2014 10:33:43 p. m.
  • #Copyright#