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How to identify a Microsoft Windows 8 Activation Failure and Error code

Symptom

Instructions on how to identify a Microsoft Windows 8 Activation Failure and Error code

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkServer
  • ThinkPad
  • Idea Tablet
  • IdeaPad
  • IdeaCentre

Applies to:

  • Microsoft Windows 8
Solution

    Microsoft Windows 8 requires a Digital Product Key (DPK) to activate.  Lenovo systems, for Windows 8, has a unique DPK added during manufacturing.  Windows 8 is automatically activated online or can be activated via phone.  During the activation process, an activation failure can occur.  The system will remain in a non-activated state.  If Windows 8 cannot activate, the "Activate Windows" page within "PC settings" is displayed.

    This document describes the following two items:

    • How to determine if the system has Windows 8.
    • How to identify the Windows 8 Activation Failure and Error Code.

    Please click here to view the PDF file which describes how to identify a Windows 8 Activation Failure and Error code.

     

    Additional Lenovo Support Information
      Additional Microsoft Information