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ThinkVantage System Update 이전 버전과 Windows XP SP 3이 호환되지 않음 - Lenovo 3000 J100, J105, J110, J115, J200, J200p, J205, ThinkCentre A51, A52, A53, A55, A60, A61, A61e, M51, M52, M52e, M55, M55e, M55p, M57, M57p, ThinkStation D10, S10

증상

ThinkVantage System Update를 구동하는 동안, 다음과 같은 에러 메시지가 표시됩니다:

"사용자 정보를 수집하는 동안 에러가 발생했습니다."

적용되는 구성요소

Microsoft Windows XP Professional Service Pack 3, Windows XP Home Edition Service Pack 3이 구동중인 다음 시스템:

  • Lenovo 3000 J100 (type 8252, 8253, 8254, 8255, 8256, 8453, 8454, 8455, 8456, 8457)
  • Lenovo 3000 J105 (type 8257, 8258, 8259, 8458, 8459, 8460)
  • Lenovo 3000 J110 (type 7393, 7394, 7395, 7396, 7397, 7398)
  • Lenovo 3000 J115 (type 7387, 7388, 7389, 7390, 7391, 7392)
  • Lenovo 3000 J200 (type 9690, 9691)
  • Lenovo 3000 J200p (type 9688, 9689)
  • Lenovo 3000 J205 (type 9686, 9687)
  • ThinkCentre A51 (type 8105, 8107, 8109, 8117, 8119, 8121)
  • ThinkCentre A52 (type 8153, 8154, 8155, 8156, 8157, 8158, 8159, 8160, 8161, 8162, 8163, 8164, 8165, 8166, 8167, 8168, 8169, 8170, 8287, 8288, 8289, 8296, 8297, 8298, 8326, 8327, 8328, 8329, 8340, 8341, 8342, 8343, 8344, 8380, 8381, 8382)
  • ThinkCentre A53 (type 8701, 8702, 8970, 8973, 8980, 8983, 8992, 8995, 9276, 9277, 9286, 9287, 9378, 9387, 9628, 9635)
  • ThinkCentre A55 (type 8705, 8706, 8972, 8975, 8982, 8985, 8994, 9265, 9636, 9638, 9640, 9641)
  • ThinkCentre A60 (type 8013, 8700, 8976, 8979, 8986, 8991, 9266, 9269, 9282, 9283, 9374, 9383, 9384, 9631, 9646, 9647, 9694, 9695)
  • ThinkCentre A61 (type 9120, 9126, 9127, 9128, 9129, 9130, 9134, 9135, 9136, 9137, 9139, 9140, 9141, 9142, 9143, 9144, 9156, 9157, 9158, 9169, 9171)
  • ThinkCentre A61e (type 6417, 6418, 6449, 6453)
  • ThinkCentre M51 (type 8104, 8106, 8108, 8118, 8120)
  • ThinkCentre M52 (type 8099, 8110, 8111, 8112, 8113, 8114, 8115, 8116, 8211, 8212, 8213, 8214, 8215, 9210, 9211)
  • ThinkCentre M52e (type 8299, 8380)
  • ThinkCentre M55 (type 8009, 8010, 8011, 8012, 8791, 8792, 8793, 8794, 8795, 8796, 8797, 8798, 8799, 8800, 8801, 8802, 8803, 8804, 8805, 8806, 8807, 8808, 8810, 8811, 8812, 8813, 8814, 8816)
  • ThinkCentre M55e (type 9278, 9279, 9288, 9379, 9380, 9389, 9632, 9637, 9642, 9643, 9644, 9645)
  • ThinkCentre M55p (type 8792, 8794, 8796, 8798, 8800, 8802, 8804, 8806, 8808, 8811)
  • ThinkCentre M57 (type 6008, 6010, 6019, 6062, 6065, 6066, 6068, 6069, 6071,6072, 6074, 6075, 6076, 6077, 6079, 6081, 6082, 6086, 6087, 9172, 9174, 9181, 9182)
  • ThinkCentre M57p (type 6064, 6067, 6073, 6078, 6088, 9011, 9012, 9013, 9014, 9018, 9019, 9071, 9087, 9088, 9089, 9096, 9160, 9162, 9163, 9164, 9193, 9194, 9196, 9303)
  • ThinkStation D10 (type 6427, 6493)
  • ThinkStation S10 (type 6423, 6483)
해결방법

ThinkVantage System Update를 3.10.0007 이상의 최신버전으로 업데이트 하십시오.

ThinkVantage System Update의 최신 버전 다운로드

제한사항

ThinkVantage System Update의 이전 버전과 Microsoft Windows XP Service Pack 3과의 호환성과 관련된 문제입니다.