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Microsoft Windows 7 Preload or Windows 7 downgrade activation issues - ThinkCentre, ThinkPad
Symptom

The Microsoft Windows 7 Preload or Windows 7 downgrade activation will experience the following issues:

  • The Windows 7 Preload or downgrade, if Windows 8 Pro system, has been running for some period of time and is now prompting for activation.
  • The system board was replaced and Windows 7 is prompting for activation.
Affected Configurations

The above symptom is associated with, but not limited to, the following systems:

  • All ThinkCentre
  • All ThinkPad

System is configured with:

  • Windows 7 Preload or Windows 7 Downgrade on a Windows 8 Pro system

Operating Systems

  • All Operating Systems
  • Microsoft Windows 7
Solution

Lenovo does not provide activation keys for Windows 7 Preloads or Windows 7 Downgrade systems.  Windows 7 will be activated automatically.

Perform the following steps to determine where the issue is:

  1. Run Microsoft Genuine Advantage Diagnostics (MGA) tool to determine if the OA2 marker and SLIC table are present and valid.
  • Download the tool from this link http://go.microsoft.com/fwlink/?linkid=52012 and run it.
  • Click the Copy button and paste the results into Notepad.
  • The Validation Code at the top of the page should be zero but can be another code if there are issues.
  • Scroll to the bottom of the page and ensure the OA 2.0 marker and Table are valid.

      A)  Valid marker and table:

           OEM Activation 2.0 Data -->
           BIOS valid for OA 2.0: yes
           Windows marker version: 0x20001
           OEMID and OEMTableID Consistent: yes

      B)  Example of invalid table:

            OEM Activation 2.0 Data -->
            BIOS valid for OA 2.0: yes, but no SLIC table (or may say invalid SLIC table)
            Windows marker version: N/A
            OEMID and OEMTableID Consistent: N/A

If MGA tool returns results that indicate an invalid OA2 marker or SLIC table, contact your local Support Center and disregard step 2.

      2. If the MGA tool indicates the marker and Table are OK, run System File Checker to scan for
          and potentially repair corrupt system files.  This tool is part of Windows 7.

  • Open an Administrative Command prompt by clicking Start and typing the word “command” in the search window.  Once found, right click it and select “Run as Administrator”.  The window should like this if opened properly.

  • Enter the following and hit Enter: “SFC /scannow”.  The scan can take time to run.
  • Once the tool finishes, it can present various messages on the screen indicating that no issues were found or that issues were found and files repaired or that files were found and cannot be repaired.  Go to the following URL for more information regarding System File Checker and how to repair files SFC was unable to repair:      
    http://support.microsoft.com/kb/929833

If you are unable to repair the files, then contact your local Support Center.

If the Microsoft Genuine Advantage Diagnostics (MGA) tool determines the OA2 marker and SLIC table are valid and the System File Checker results are fine, it may be necessary to reload the system with the correct recovery media.

Additional Information

Lenovo does not provide activation keys for Windows 7 Preloads or Windows 7 Downgrade systems.  Windows 7 will be activated automatically.

Please click here to veiw for Windows 8 activation issues page.

Lenovo Think branded systems shipped with Microsoft Windows 8 Pro preload does not contain a Microsoft Windows 7 COA sticker and Q&A regarding imaging the Preload. 

For more information, please click here to view for the Lenovo Think branded systems shipped with Microsoft Windows 8 Pro preload does not contain a Microsoft Windows 7 COA sticker page



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국가 상태
사용 가능Worldwide
가명 아이디 : SF13-D0157
문서 자료 ID : HT078865
Legacy Document ID : SF13-D0157
마지막 업데이트 :
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