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Lenovo Hard Drive Quick Test version 1.1.0.115 may display a false failure message
Symptom

The Lenovo Hard Drive Quick Test version 1.1.0.115 may display a false failure message when testing more than one storage drive at once with a sequence of a large capacity drive first followed by a smaller capacity drive.

The Lenovo Hard Drive Quick Test will also display an erroneous Result code and instruct the user to contact Lenovo support.

There may not be a failure with any of the drives.

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkPad
  • IdeaPad

The system is configured with:

  • Hard Drive Quick Test version 1.1.0.115 with more than one storage drive

Applies To:

  • Microsoft Windows 7
  • Microsoft Windows 8
  • Microsoft Windows XP
Solution

A new version of the Hard Drive Quick Test will be released to the Lenovo eSupport site.

Workaround

The user should perform the following to correctly test the drive operation:

  • Use the Hard Drive Quick Test to test each drive separately in multiple drive systems.
  • Use the embedded UEFI test.
  • Use the bootable UEFI test.
  • Use the bootable Linux test.
  • Use Lenovo Solution Center (LSC) software version 2.0.017, or higher.


원하시는 내용을 찾을 수 없는 경우, 아래의 방법을 시도해 보십시오:
1. Lenovo 검색
2. 제품 사용 방법 및 일반적인 문제해결 방법
3. Lenovo 지원 포럼
4. 기술 지원 콜센터

가명 아이디 : SF13-D0016
문서 자료 ID : HT076508
Legacy Document ID : SF13-D0016
마지막 업데이트 : 11 Sep 2013
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