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Rescue and Recovery® 4.23 by Lenovo

Update available for vulnerability in version 4.20:
  • This Security Bulletin addresses a vulnerability in Rescue and Recovery version 4.20. This vulnerability could allow an attacker to run code with elevated privileges on the affected system. Lenovo strongly recommends upgrading to Lenovo Rescue and Recovery 4.23. For more details, please click here.
Consider the following before installing this code:
  • Rescue and Recovery 4.23 can only upgrade versions 3.1, 4.0, or 4.1, 4.2, 4.21 Rescue and Recovery 4.23 is only compatible with Client Security Solution 8.0 or later.

    Installing on a computer with Rescue and Recovery 3.1
    This upgrade will remove the following functions: Rescue and Recovery workspace authentication, the ability to recover forgotten passwords, and the ability to encrypt backups with Client Security Solution. These features will not be available after the upgrade process is complete. Any backups encrypted using Client Security Solution will be inaccessible.

    Installing on a computer with Rescue and Recovery 3.0
    Before you upgrade to Rescue and Recovery 4.23, you must first complete the following steps:
    1. Copy or move all files from your PrivateDisk volumes, if necessary, or you will lose access to your data.
    2. Create bootable recovery media using the ThinkVantage Create Recovery Media utility. This enables you to use the backups created using your current version of Rescue and Recovery.
    3. Copy or move any Rescue and Recovery backups to an external location. Uninstalling Rescue and Recovery - Client Security Solution deletes all backups on your computer.

      IMPORTANT: Uninstalling the current version will delete all Client Security Solution data and settings.
    4. Uninstall the version of Rescue and Recovery - Client Security Solution currently installed on your computer using the Windows Control Panel.
  • Rescue and Recovery 4.23 is only compatible with Client Security Solution 8.0 or later.

    Installing on a computer with Client Security Solution 7.0
    The following steps must be taken before upgrading Client Security Solution 7.0 to Client Security Solution 8.0:
    1. Download and run the Client Security Solution 8.0 Upgrade Assistant from the Lenovo Web site. This utility preserves your current data and settings for use with Client Security Solution 8.0.
    2. Copy or move all files from your PrivateDisk volumes or you will lose access to your data. Client Security Solution 8.0 does not support PrivateDisk.
    3. Uninstall Client Security Solution 7.0 using the Windows Control Panel.


    Installing on a computer with Client Security Solution 6.0
    The following steps must be taken before upgrading Client Security Solution 6.0 to Client Security Solution 8.0:

    1. Copy or move all files from your PrivateDisk volumes or you will lose access to your data. Client Security Solution 8.0 does not support PrivateDisk.
    2. Uninstall Client Security Solution 6.0 using the Windows Control Panel.
  • Before installing Rescue and Recovery on computers running the 64-bit version of Microsoft Windows Vista, you must download and install the Microsoft Visual C++ Redistributable Package (x64).
Download Now for Windows XP (32-bit) or Windows 2000
Rescue and Recovery 4.23 files by language
Rescue and Recovery 4.23 Readme (8KB)
Rescue and Recovery 4.23 full install file including all supported languages (471MB)
Individual language files for Large Enterprise


Download Now for Windows Vista (32-bit and 64-bit)
Rescue and Recovery 4.23 files by language
Rescue and Recovery 4.23 Readme (8KB)
Rescue and Recovery 4.23 full install file including all supported languages (523MB)
Individual language files for Large Enterprise

Rescue and Recovery 4.23 is a suite of self-recovery tools designed to help you diagnose, get help, and recover your system. See supported systems list below.

Consider the following when using this code:
  • Rescue and Recovery 4.23 is not integrated with ThinkVantage Productivity Center 1.0. ThinkVantage Productivity Center users should update to ThinkVantage Productivity Center 2.0 or later for the best user experience.
  • Rescue and Recovery 4.23 is not compatible with Sophos SafeGuard Easy.
  • If you want to retain the ability to restore from backups created with a previous version of Rescue and Recovery, you must create a copy of your backup files on bootable, external recovery media before installing the latest version.
    • To archive your backups, complete the following procedure:
      1. From the Rescue and Recovery main screen, click Backup, then select Copy backups from hard drive from the drop-down list.
      2. Select the medium you want to save your backup files to by clicking the appropriate radio button. The backup files that will be copied are listed on the user interface.
      3. Click OK to continue.
    • You will need blank removable media when copying backups from the hard drive to CD or DVD. Make sure that you label each disc as it is created, and that you store them together in a safe place.
      Note: You will be prompted to make the external media bootable at the beginning of the process.
  • Please refer to the "Rescue and Recovery Readme" file links above for installation instructions and additional considerations.
New in this release
  • Performance and quality improvement to make Rescue and Recovery more stable and consume less CPU.
  • Accurate backup progress message for better user experience.
  • Upgrade Windows XP PE from version 1.0 to version 1.5.
  • Compatibility enhancement with Windows Vista Bitlocker.
Supported systems
  • ThinkPad Reserve Edition
  • ThinkPad Edge 11, E10, Edge 13, E30, Edge 14, E40, Edge 15, E50
  • ThinkPad G41, G50
  • ThinkPad R50, R50e, R50p, R51, R51e, R52, R60, R60e, R61, R61e, R61i
  • ThinkPad T43, T43p, T60, T60p, T61, T61p
  • ThinkPad X32, X40, X41, X41 Tablet, X60, X60s, X60 Tablet, X61, X61s, X61 Tablet, X300, X301
  • ThinkPad R400, R500
  • ThinkPad SL300, SL400, SL400c, SL410, SL500, SL500c, SL510
  • ThinkPad L410, L412, L510, L512
  • ThinkPad T400, T400s, T410, T410s, T500, T510
  • ThinkPad W500, W510, W700, W701
  • ThinkPad X100e, X200, X200s, X200 Tablet, X201, X201s, X201t
  • ThinkPad Z60m, Z60s, Z60t, Z61e, Z61m, Z61p, Z61t
  • ThinkCentre A35, A50, A50p, A51, A51p, A52, A53, A55, A57, A57e, A58, A58e, A60, A61, A61e, A62, A63, A70, A70z
  • ThinkCentre E50, E51
  • ThinkCentre M50, M50e, M51, M51e, M52, M52e, M55, M55e, M55p, M57, M57e, M57p, M58, M58e, M58p, M70e, M75e, M90, M90p, M90z
  • ThinkCentre S50, S51
  • ThinkStation D10, D20, E20, S10, S20, C20, C20
System requirements
  • Update your system to the latest BIOS
  • 1.5GB of free space on your hard disk drive (1.5GB required for installation)
  • 512MB of memory recommended
  • Microsoft Windows XP with Service Pack 1 or higher, or Windows 2000 with Service Pack 3 or higher
    Microsoft Windows Vista 32 and 64 bit versions
  • 8MB of VRAM shared memory set in BIOS
Need more information?
Rescue and Recovery - All Patches
Rescue and Recovery 4.23 Deployment Guide
Learn about Lenovo Care tools
Learn about ThinkVantage Technologies

  • Alias ID: MIGR-76225
  • Document ID: PD008417
  • Last Updated :17/06/2014
  • (c) 2014 Lenovo