Steps for correctly activating Office 2013 with an MPI (Microsoft Product Identifier) Card or Office 2013 Media
Example of Office 2013 MPI Card
Example of Label on Office 2013 Media
The above symptom is associated with but not limited to the following systems:
Install Office using MPI Card or Office Media purchased with a new PC
Step 1: Please select Already purchased a different version of Office
Caution: If you selected I already purchased Office 2010 and tried to enter activation code, you will see an error stating This isn’t a Microsoft Office 2010 product key (see below). Please close this dialogue box and restart the process.
Step 2: Please select the Option Purchased the new Office at the same time as your new PC
Caution: If you selected Go online for help at any time, please follow steps below, first selecting Microsoft Office 2013 Suite and then selecting Office Comes with a new PC
Step 3: Please select Download and have your activation code ready
Step 4: Please enter your product key (present on the MPI card or Office disk packaging) and select Get Started.
Caution: If you experience the Product key not recognized error shown below, please make sure that you have entered the correct 25 characters.
Step 5: After validation, please sign in with your Microsoft account or create a new account.
Step 6: Please select Country and Language
Step 7: Please download office to your local drive
Step 8: Please follow prompts and accept the License Agreement. Your new software will be available once the download is complete
Activate Office using an MPI Card or Office Media on a system that had Office 365 Trial software installed
Step 1: Please unregister the system from your Office 365 subscription or allow the subscription to expire.
Status can be checked by going into account tab under File Menu within your office application.
Step 2: After the system has been unregistered, you will receive Product is deactivated notice when you open an application (Please note this message may take some time).
Please select option Enter Key
Step 3: Enter available activation codes and then you will receive a message stating the product is for a different version of office (Office Home and Business 2013 is shown in the example). Please verify the software version and select Install this product instead.
Step 4: Please follow prompts and your new software will be available once the download is complete
If you are unable to activate Office 2013 using the previously described methongs, please try the following:
Delete Office 2013 and Reinstall
Step 1: Please Delete Office 2013 software from Add Remove Program
Step 2: Remove traces of OFFICE 2013 or OFFICE 365
Please visit following URL and run FIXIT
Step 3: Please visit following URL and follow steps 3-8 documented in Option 1
Please visit following URL if you receive an activation error associated with geography