Print
login Account
Search
Unsupported Browser Detected: Dear user, the browser you’re currently using is not supported by this website. Please click here for more information about the browsers we support and how to obtain them.

Lenovo Thin Client Support Overview

What is a Lenovo Thin Client Device?

A Lenovo Thin Client system is a Lenovo machine that runs a version of Microsoft Windows called Windows 7 Embedded or Embedded Linux. These systems are Lenovo machines but are marketed by Lenovo, VXL and Devon IT. They also have a different hardware configuration than regular machines. These are also known as “Thin Clients” and the systems run a version of Microsoft Windows known as Windows Embedded 7, a scaled down version of full Windows 7 or Embedded Linux based on SUSE. It is built specifically for the hardware it runs on and is small in size compared to the normal Microsoft Windows 7 or Linux that Lenovo may preload. Microsoft Windows 7 Embedded can be installed using a systems management tool such as Microsoft’s SCCM product, VXLManage or Devon IT’s Lenovo Thin Manager(LTM) product, depending on the Thin Client vendor. The image is typically installed on small storage medium in the machine and is a “locked down” version of Windows or Linux and is a “read only” operating system environment.

 

Thin Clients Not Supported By Lenovo

Customer support for the DevonIT "Ceptor" Thin Client HDMI device is provided by DevonIT. Please contact DevonIT directly at http://www.devonit.com/support.

 

Lenovo Thin Clients by VXL

VXL FAQ

  1. How do I modify the Embedded Operating System?
All of the Microsoft Embedded Operating Systems use Write Filtering to prevent end users from making permanent changes to the operating system. The customer will need to log onto the Thin Client with Administrative privileges, makes the changes, and then commit the changes to the Flash. Refer to the link to the VXL Administrator’s Guide below.
VXL Administrators Guide:
http://www.vxl.net/Independent/product-manuals.aspx

  2. How do I obtain software support such as How-To questions, customization of WES 7 etc.?
Please follow the link below and open a support ticket via the VXL Online Support System.
http://vxlsupport.me

  3. How do I obtain and reload the original WES 7 preload?
Please follow the link below and open a support ticket for the system in question via the VXL Online Support System to obtain the WES 7 preload and instructions needed to reload the system in question.
http://vxlsupport.me

  4. Are there diagnostics that can be run on the VXL thin client systems?
Yes, since the hardware is similar to models that run standard versions of Windows 7, use the bootable version of LSC(Lenovo Solution Center) diagnostics.
The bootable version of LSC can be downloaded at
http://support.lenovo.com/en_US/detail.page?LegacyDocID=LENV-DIAGS#boot

Machines Sold Prior to October 2013

GeoSupported Systems
US ThinkPad L430 (2465RYU, 2465RZU, 2465RUU)
ThinkPad L530 (2478RYU, 2478RZU, 2478RWU)
ThinkPad X131e (33677JU)
ThinkCentre M92p Tiny (3238K4U, 2121B2U)
ThinkCentre M72e Tiny (3264R3U, 4004D1U)
ThinkCentre M72z All-In-One (3538A5x, 3558A5x)
EMEA ThinkCentre M92p Tiny (3237-A3G)
ThinkCentre M92 Tiny (3229A1G, 3229A2G)
ThinkCentre M72e Tiny (3267A2G, 3267A5G, 3267A6G)
ThinkCentre M72z All-In-One (3538-A5G, 3538-A6G, 3558-A5G, 3558-A7G)
ThinkPad L430 (2465RWG, 2465-RXG, 2465-RVG)
ThinkPad L530 (2478-RZG, 2478-RYG, 2478RXG)
ThinkPad X131e (3367-7JG, 33679HG)

 

 

Lenovo Thin Clients by Devon IT

Devon IT FAQ

  1. How do I modify the Embedded Operating System?
All of the Microsoft and Linux Embedded Operating Systems use Write Filtering to prevent end users from making permanent changes to the operating system. You will need to log onto the Thin Client with Administrative privileges, makes the changes, and then commit the changes to the Flash. Refer to the link below to obtain Devon IT’s Administrator’s Guide(s).
http://www.devonit.com/lenovo

  2. Does the Repair Depot Reload the image after DOM (drive) replacement?
No. To reload the DOM with the preloaded WES 7 or LeTOS Linux based image, please proceed to the Devon IT support site below and open a support ticket to obtain the required tool, instructions and appropriate image:
http://www.devonit.com/lenovo

  3. Where can I find the documentation about WES 7 and LeTOS?
Devon IT Thin Client Guides are located at the following URL:
http://www.devonit.com/lenovo

  4. Are there diagnostics that can be run on the M32?
The M32 does not have specific diagnostics available but the bootable version of LSC (Lenovo Solution Center) diagnostics are known to run the memory and hard drive tests. The LSC diagnostics may fully support the M32 in the future.

  5. How do I set the MTM and SN after replacing the system board?
Use the same procedure as current ThinkCentre systems. IE: Download the BIOS update and run it. You will be prompted to set the MTM and SN during the update process.

  6. How do I enter BIOS Setup?
Press F1 on boot to enter BIOS Setup, the same process as current ThinkCentre.

  7. How do I obtain software support such as How-To question’s, customization of WES 7 or LeTOS, Linux based thin client etc.?
Please follow this link, http://www.devonit.com/lenovo and open a support ticket, or call:
USA: 1-800-369-7290
India: 91-80-4140-0088
Europe: +44(0)121 222 5500
China: 86-21-51098180

NOTE: If your geography is not listed, please use web support.
Devon IT Online Support System is located at the following URL: http://www.devonit.com/lenovo

Machines Sold After October 2013:

GeoSupported Systems
US

ThinkCentre M32 (10BM, 10BV) (Thin Client)
ThinkCentre M73 Thin Client (10AX005GUS, 10AX005HUS, 10AY0037US, 10AY0038US, 10AY0039US)

Canada ThinkCentre M73 Thin Client (10AX005HCA, 10AY0038CA)
Australia & New Zealand ThinkCentre M73 Thin Client (10AX005DAU, 10AX005EAU, 10AX005JAU)
ASEAN ThinkCentre M73 Thin Client (10AX005KIF, 10AX005KME, 10AX005KPC, 10AX005KSG, 10AX005KTB, 10AX005KVE)
EMEA ThinkCentre M73 Thin Client (10AX005MBL, 10AX005MEE, 10AX005MEU, 10AX005NBL, 10AX005NEE,
10AX005NEU, 10AX005PBL, 10AX005PEE, 10AX005PEU, 10AX005QBL, 10AX005QEE, 10AX005QEU,
10AX005MEM, 10AX005MFM, 10AX005MPS, 10AX005MSA, 10AX005MUM, 10AX005NEM, 10AX005NPS,
10AX005NSA, 10AX005NUM, 10AX005PEM, 10AX005PPS, 10AX005PSA, 10AX005PUM, 10AX005QEM,
10AX005QFM, 10AX005QPS, 10AX005QSA, 10AX005QUM, 10AX005MFR, 10AX005MGE, 10AX005MIL,
10AX005MUK, 10AX005NIL, 10AX005NUK, 10AX005PIL, 10AX005PUK, 10AX005QFR, 10AX005QGE,
10AX005QIL, 10AX005QUK)

 


  • Alias ID:
  • Document ID: HF004001
  • Last Updated :6/17/2014
  • (c) 2014 Lenovo