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Camera does not work in skype

Symptom

Lenovo EasyCamera is detected in skype video options but when initiating video call, an error occurs: "Your camera is not supported".

 

Affected configurations

All notebooks running Windows 7

 

Solution

1. Uninstall Lenovo EasyCamera driver. Please go to Start -> Control Panel -> Programs (View by Category)-> Uninstall a program. Then, locate Lenovo EasyCamera and right-click on it and select Uninstall.

How to uninstall a program 

2. Download and reinstall Windows standard driver for your webcam.

Please go to http://support.lenovo.com/en_US/downloads/default.page?selector=expand -->enter your machine information like B560 in the product search box ---> click the green button besides the box --> select your machine like Lenovo B560 Notebook.  Then you can see all the drivers, download what you need accordingly.

 


  • Alias ID: 1291259739472
  • Document ID: HT070440
  • Last Updated :17/6/2014
  • (c) 2014 Lenovo