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Troubleshooting mouse issues - Value Line notebooks

Some of these steps may not apply to your computer. Test the pointing device or mouse after performing each step.

  1. Verify that an external mouse is connected properly to the Value Line notebook USB port.
    Note: Value Line notebooks do not have a PS/2 port.
  • The following is an example image of a PS/2 port.
    PS2 port
  • A USB port and an operating system with USB support is required to attach a USB interface external mouse to a Value Line notebook.
    Note:
    • The following is an example image of a Value Line notebook USB port.
      USB port
  1. Verify that the external mouse is working properly.
  • Connect the external mouse to another computer and test its functionality.
  • Cleaning your mouse may help improve pointer movement with some mice that have a ball that tracks movement.
  • Replacing the batteries in your mouse may help improve pointer movement with some mice that are wireless.
  1. Verify the latest driver from the manufacturer is installed for the respective mouse.
  2. If these steps have not solved your problem:
    Refer to "Need more help?"

Need more help?
Please select one of the following options for further assistance:

Submit a technical question
Contact your local technical Support Center
Check warranty status and upgrade
Return to the main troubleshooting page for Value Line notebooks


  • Alias ID: MIGR-63108
  • Document ID: HT080199
  • Last Updated :26/03/2014
  • (c) 2014 Lenovo