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Encrypting File System (EFS) protection utility works properly only on Microsoft Windows XP operating system - ThinkCentre, ThinkPad

 

Symptom

The EFS protection utility works properly only on the Microsoft Windows XP operating system.  The ThinkVantage Client Security Solution program provides the EFS protection utility that enables the Trusted Platform Module (TPM) based protection of encryption certificates used by the EFS to encrypt files and folders.

Affected configurations

The above symptom is associated with the following systems:

  • ThinkCentre
  • ThinkPad

System is configured with

  • All machine types of ThinkCentre and ThinkPad systems with Client Security Solution 8.3 installed and the TPM enabled

Operating Systems
  • Microsoft Windows XP
Solutions

On any operating system other than the Microsoft Windows XP operating system, it is recommended to use other programs instead of Client Security Solution to enable the TPM to protect the EFS certificates.


  • #Alias ID#:SF13-D0131
  • #Document ID#:HT078184
  • #Last Updated# :17/06/2014 22:40:48
  • #Copyright#