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SUBMIT AN ONLINE SERVICE REQUEST

The Electronic Service Call tool (ESC+) is an online facility for submission of hardware maintenance and warranty requests.
This tool allows the online management of all maintenance and warranty service requests.

To submit a service request or ask a question, your machine will need to be "In Warranty". Check warranty status

If this is your first time accessing the ESC+ web site, then you will be required to create a User ID and password through IBM Registration.
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Helpful information regarding Service Request Submission