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Microsoft Windows 8 Recovery DVD FRU P/N 04Y6279 does not contain the DVD marked “Disc 4 of 4”

Symptom

When performing the system preload recovery from Recovery DVD FRU P/N 04Y6279, the system will display a pop-up message to “Please insert applications and drivers recovery disc 4 into drive Y:”.  However, the user cannot find the disc marked as “Disc 4 of 4”.  The RDVD set comes with discs marked as “Disc 1 of 4”, “Disc 2 of 4”, and “Disc 3 of 4”, but there is not a disc marked “Disc 4 of 4”.

Affected Configurations

All ThinkCentre Systems

Affected Systems

Some ThinkCentre Edge 92 Microsoft Windows 8 systems shipped to users in EMEA.

System Is Configured With

Windows 8

Solution

The Disc 4 is not missing from the recovery set.  This is an error in the Recovery program.  To correctly complete your RDVD recovery, the user should insert the operating system RDVD again when the system prompts with the pop-up message for “Disc 4 of 4” and click “OK’ twice.