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A "Power2Go Key Activation" window may appear - ThinkCentre, ThinkStation and ThinkPad

Symptom

If Power2Go is launched from Lenovo QuickLaunch, a "Power2Go Key Activation" window may appear requesting to enter the product key.

Affected configurations

The above symptom is associated with the following systems:

  • ThinkCentre
  • ThinkStation
  • ThinkPad

System is configured with:

  • Microsoft Windows 8
  • Power2Go

Operating Systems:

  • Microsoft Windows 8
Solution

None. 

Workaround

The user should close the application and start it again.

Additional Information

The normal Lenovo Power2Go operation does not ask for a product key. The "Power2Go Key Activation" window asking for a key is showing up in error.

This error is intermittent at a rate of one in twenty and only occurs when launching Power2Go from Lenovo QuickLaunch. The key dialog can be ignored by the user. The user may notice that during a session showing a key box that some Power2Go functions are limited. Closing Power2Go and launching it again will restore full functionality.