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Windows 7 Update for BSOD when entering or resuming from Shut Down (S5) power state.

 

Symptom

This issue occurs most often when there is some digitizer devices attached to a computer that is running Windows 7. When the computer enters or resumes from the Soft Off (S5) power state, the computer may crash.

Additionally, you may receive a Stop error message that resembles the following: STOP 0x0000009F (parameter1, parameter2, parameter3, parameter4) The DRIVER_POWER_STATE_FAILURE

Notes:

  • The parameters in this Stop error message may vary, depending on the configuration of the computer.
  • Not all "0x0000009F" Stop error messages are caused by this problem.

For more information please visit the following Microsoft site: http://support.microsoft.com/kb/2459268

 

Affected configurations

Any of the following ThinkPad systems:

ThinkPad L410, L412, L420, L421
ThinkPad L510, L512, L520
ThinkPad R400
ThinkPad R500
ThinkPad SL300
ThinkPad SL400, SL400c, SL410
ThinkPad SL500, SL500c, SL510
ThinkPad T400, T400s, T410, T410i, T410s, T410si, T420, T420i, T420s, T420si
ThinkPad T500, T510, T510i, T520, T520i
ThinkPad W500, W510, W520
ThinkPad W700, W700ds, W701, W701ds
ThinkPad X1
ThinkPad X100e, X120e, X121e
ThinkPad X200, X200s, X200 Tablet, X201, X201i, X201s, X201 Tablet, X220, X220i, X220 Tablet, X220i Tablet
ThinkPad X300, X301
ThinkPad Edge 11", 13", 14", 15"
ThinkPad Edge E10, E30, E31, E40, E50
ThinkPad Edge E120, E125
ThinkPad Edge E220s
ThinkPad Edge E320, E325
ThinkPad Edge E420, E420s
ThinkPad Edge E520
ThinkPad R60, R60e, R60i, R61, R61e, R61i
ThinkPad T60, T60p, T61, T61p
ThinkPad X60, X60s, X60 Tablet, X61, X61s, X61 Tablet

 

Solution

Customers should install the Windows 7 update module KB2459268.
The update for Windows 7 can be found here: http://support.microsoft.com/kb/2459268.

 


  • Alias ID:
  • Document ID: HT051465
  • Last Updated :17.6.2014
  • (c) 2014 Lenovo