Fingerprint reader has problems accepting input

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Fingerprint reader has problems accepting input - ThinkPad

Symptom

When the system is plugged in to the AC adapter the system will emit a very high pitched whine that is clearly audible.

Affected configuration

Any ThinkPad system with a Fingerprint reader may be affected by this symptom.

Solution

An older level of the Fingerprint reader could receive interference from some high power radio band transmitters. This failure is most easily seen by users located very close to an AM radio band tower. To resolve this issue, the Fingerprint reader must be replaced with the new level card. Contact service and support to arrange for the replacement.

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If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

País de disponibilidad
Disponible	Worldwide

Documento de identidad : HT003569
Legacy Document ID : MIGR-62228
Última actualización :