Troubleshooting by symptom - Desktops and Workstations

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Basic troubleshooting

Choose a symptom to begin troubleshooting. If you do not see your symptom, then visit Troubleshooting by topics, or try searching support.

	Audio is not available
	Blue screen, lock up, or hang
	CD or DVD cannot burn or play
	Clearing your CMOS
	D-Link Bluetooth USB adapter is not properly recognized by the operating system
	Ethernet will not connect
	Mouse does not work
	Hard drive failed or is failing
	Rescue and Recovery will not backup properly
	Intermittent problems with system
	Memory is not recognized
	Modem will not connect
	Noise seems to be excessive coming from the system
	Serial port is not being recognized
	System will not startup
	Token ring is not being recognized
	USB 2.0 devices not functioning after installing retail version of Microsoft Windows 2000
	USB device is not recognized
	Video display has color change or is not available
	Virus, worm, or spyware infection

Advance troubleshooting

Unable to find a solution? Visit the following URLs for the advance troubleshooting guide

	ThinkPad
	ThinkCentre
	ThinkStation

Did you know?

You can access troubleshooting tools and system information (without being connected to the Internet) by double-clicking the Access IBM icon on your desktop.

Need more help?

	ThinkCentre driver and software downloads
	NetVista driver and software downloads
	ThinkCentre Customer Replaceable Unit (CRU) parts installation and removal movies
	NetVista Customer Replaceable Unit (CRU) parts installation and removal movies
	Warranty information and status lookup for desktop systems

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

País de disponibilidad
Disponible	Worldwide

Documento de identidad : TS000485
Legacy Document ID : MIGR-57629
Última actualización :