Intel Wireless Display (WiDi) installation fails with error "This platform is not compatible."
Symptom

The default installation of the required prerequisites for Intel WiDi functionality does not enable WiDi.

The installation of the Intel WiDi driver fails with the following error message below.

 

Affected configurations

The above symptom may occur on the following systems:

  • ThinkPad

System is Configured with:

  • Intel Wireless Ethernet adapters
  • Intel HD Video graphics
  • Intel Chipset
  • Intel Management Engine

Applies To:

  • All Operating Systems

 

Solution

This issue is under investigation by Intel.

 

Workaround

Install the My WiFi component of the Intel Wireless driver. Select the Custom install instead of the Typical install. Ensure that the Intel My WiFi Technology is selected as shown below.

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

País de disponibilidad
DisponibleWorldwide
Alias ID : SF13-T0042
Documento de identidad : HT077426
Legacy Document ID : SF13-T0042
Última actualización :
© 2013 Lenovo. Todos los derechos reservados.
   
Seleccione Tarea
 
Controladores Y Software  
Guías Y Manuales  
Diagnosticar Y Reparar  
Garantía Y Servicios  
Partes  
Accesorios  

RECURSOS ADICIONALES
Driver Matrix
COMUNIDAD
Artículos destacados de Knowledge Base
Centro de Respuestas de la Comunidad de Lenovo
Foros Comunidad de Lenovo
Lenovo Assisted Search