With Microsoft Windows 7, Microsoft Office 2013 folder cannot be removed from the Start menu intermittently after uninstalling Microsoft Office 2013. When the user clicks Microsoft Office 2013 in the Start menu, an error message will be displayed that the application has encountered an error. A screen will be displayed to provide the user with three options: Close the application, Repair the application, or Help. This is due to Microsoft Office 2013 being uninstalled. This same issue is found with Microsoft Office 2010.
The above symptom is associated with, but not limited to, the following systems:
Affected Systems (machine types, model types):
The user can remove the Microsoft Office 2013 from the Start menu manually.
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