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To ensure your telephone call is directed to the appropriate technical support department, please refer to the following diagram. The diagram lists the available support options that you can access by pressing the appropriate buttons on your telephone, when prompted. For example, if you are contacting your local IBM Technical Support Center looking for IBM server support, you will be prompted to select Option 1, then Option 1, 2, 3, or 4 depending on the support you require. For Lenovo product support, you will be prompted to select Option 2, then Option 1 or 2 depending on the support you require.