System may hang or restart with previous version of TrackPoint Driver - ThinkPad R50e, R51e, R60e, R61e, R61i (type 7650), T41, T41p, T42, T42p, T43, T43p, X31, X32, X40, X41, X41 Tablet, X60, X60s, X60 Tablet, X61, X61s, X61 Tablet, Z61e

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Symptom

tp4track.sys may cause a stop error message to appear or may cause Microsoft Windows XP and Windows Vista to stop responding with an error message on a blue screen and the system may restart after the error message.

Affected configurations

Any of the following Lenovo systems running Microsoft Windows XP and Windows Vista with a TrackPoint Driver version 4.63 or earlier may be affected by this symptom:

ThinkPad R50e, R51e, R60e, R61e, R61i (7650)
ThinkPad T41, T41p, T42, T42p, T43, T43p
ThinkPad X31, X32, X40, X41, X41 Tablet, X60, X60s, X60 Tablet, X61, X61s, X61 Tablet
ThinkPad Z61e

Solution

Update the TrackPoint Driver to version 4.63 or later.

	Windows XP, Vista 32-bit
	Windows Vista 64-bit

If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

País de disponibilidad
Disponible	Worldwide

Documento de identidad : HT000905
Legacy Document ID : MIGR-69161
Última actualización :