For current or recent-generation systems, please visit our Accessories and upgrades page to order common replaceable parts such as batteries, notebook power adapters, notebook docks and port replicators, desktop keyboards, mice, hard drives, or memory.
If you require a part that is not as commonly replaced as the above examples (for example: notebook display screen, notebook keyboard, fan unit, power supply please Call Us.
Lemovo works with a selected companies to offer after-market parts through the Options Continuation Program. These resellers are chosen for their proven track records in delivery and customer satisfaction. They are authorized to offer new, used, or refurbished parts and accessories and provide upgrade opportunities to our customers.
The status of any warranty associated with a Lenovo system can be checked at our Warranty Status Lookup section. You will be required to enter your system's Serial Number in order to view warranty status. Additionally, you may upgrade or extend your active warranty in this section.
Some problems with your product can be resolved with a replacement part you can install yourself, called a "Customer Replaceable Unit" or " CRU". Some CRUs are designated as Self-service CRUs and others are designated as Optional-service CRUs. Installation of Self-service CRUs is your responsibility; you may request that Lenovo install an Optional-service CRU according to the warranty service for your product. Where you are installing the CRU, Lenovo will ship the CRU to you. CRU information and replacement instructions are shipped with your product and are available from Lenovo at any time upon request. You may find a list of CRUs in the publications that ship with your product or atwww.lenovo.com/CRUs.
You may be required to return the defective part that is replaced by the CRU. When return is required:
Return instructions, a prepaid shipping label, and a container will be included with the replacement CRU; and
You may be charged for the replacement CRU if Lenovo does not receive the defective part within thirty (30) days of your receipt of the replacement CRU. See your Lenovo Limited Warranty documentation for full details.