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IBM Client Security Software - Late insertion of USB fingerprint reader may crash CSS adminstrator utility

Symptom
Plugging in the USB fingerprint reader after starting the Client Security Software (CSS) Administrator Utility will cause the CSS Administrator Utility to crash when enrolling a fingerprint device.

Affected configurations
Any of the following IBM systems running Microsoft Windows XP or Microsoft Windows 2000 Professional configured with IBM Client Security Software (CSS):

  • ThinkCentre 8183, 8184, 8185, 8187, 8188, and 8189 systems
  • NetVista 2251, 2254, 2255, 2256, 2257, 2271, 2273, 2275, 2283, 6043, 6058, 6059, 6274, 6280, 6290, 6336, 6337, 6339, 6341, 6342, 6346, 6347, 6348, 6568, 6569, 6578, 6579, 6596, 6599, 6644, 6645, 6646, 6647, 6648, 6649, 6650, 6790, 6791, 6792, 6793, 6794, 6795, 6822, 6830, 6831, 6837, 6838, 6840, 6841, 6842, 6843, 6844, 6847, 6848, 6881, 8181, 8182, 8301, 8303, 8304, 8305 8306, 8307, 8308, 8309, 8310, 8311, 8312, 8313, 8314, and 8315 systems
  • IBM PC 300GL 6563, 6564, 6574, and 6593 systems
  • IBM PC 300PL 6565, 6566, 6584
  • 6594, 6595, 6862, 6872, and 6892 systems
  • ThinkPad 1829, 1830, 1831, 1832, 1833, 1836, 1840, 1841, 2366, 2367, 2373, 2374, 2375, 2376, 2379, 2647, 2648, 2652, 2653, 2654, 2656, 2658, 2659, 2660, 2662, 2672, 2673, 2677, 2681, 2682, 2683, 2722, 2723, 2724, 2884, 2885, 2890, and 2891 systems

Solution
None. This tip will be updated when a solution is available.



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Country Availability
AvailableWorldwide
Document ID : HT035801
Legacy Document ID : MIGR-54475
Last Updated :
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