This document contains the known considerations for operating Microsoft Windows Millenium (Me) on ThinkPad X20. | Symptom | OS Hibernation on APM system is not supported | | Models | ThinkPads with APM power management | | Issue | OS Hibernation either through Startup menu or System Timer in Power Option in the Control Panel will not work correctly. | | Cause | The operating system does not save System Information during hibernation. | | Resolution | Install hidehibe.exe provided by IBM web site to prevent OS Hibernation. The hidehibe.exe is in the "Windows Me supplement File". To initiate hibernation, use Fn + F12. Fn key might differ depending the system model. |
| Symptom | Windows Media Player changes to window screen mode when using Power Management. | | Models | All ThinkPad models | | Issue | Windows Media Player is changed to window screen mode from full screen mode when the system enters Sleep mode or Hibernation mode. | | Cause | Windows Media Player's limitation | | Resolution | To return to full screen mode, Press ALT+ENTER. |
| Symptom | Standby is not available if select USB printers are installed. | | Models | All ThinkPad models | | Issue | If a USB printer is installed, it might prevent standby with an error message. | | Cause | Hardware Limitation | | Resolution | Disable USB Printer or Unplug the USB Printer. To Disable USB Printer: - Click Start, then select Settings, then click Control Panel.
- Double-click System icon and click Device Manager tab.
- Click + USB Controller and double-click USB Printer.
- Select Disable and Click OK
You may also contact the manufacturer of your printer for an updated driver. |
| Symptom | USB Wake Up is not supported | | Models | All ThinkPad models | | Issue | USB device Wake Up is not supported (e.g. via mouse or keyboard). | | Resolution | To wake up the system from Standby mode, press "Fn" key. |
| Symptom | System cannot hibernate with some USB cameras | | Models | All ACPI ThinkPad models | | Issue | When using some USB cameras, system hibernation is rejected with the message "Your computer cannot hibernate or standby", or for some USB cameras, system hangs occur when going to hibernate. | | Cause | This is Windows Me or USB camera driver problem | | Resolution | Remove the camera before go to hibernate. |
| Symptom | HDD power off timer does not work intermittently on battery mode | | Models | All ThinkPad models | | Issue | On battery mode, sometimes hard disk does not turn off after the setting time of "Turn off hard disk". | | Cause | This is a Windows Me problem | | Resolution | None |
| Symptom | Some USB hubs or USB devices properties show green (?) mark | | Models | All ThinkPad models | | Issue | When the USB hub or USB device is attached to the system, a green question mark appears on it in the Device Manager. | | Cause | By Windows Me design. The green question mark on the device indicates that a compatible hardware ID was used to install the drivers for the device. Windows is not able to find a better match in our default searching paths | | Resolution | Ignore green question mark. The device works correctly without any error. |
| Symptom | PCMCIA Card Services yellow "!" with Code (1) - Not configured correctly | | Models | All ThinkPad Models | | Issue | When any PC Card device is installed, the OS detects it and installs the PCMCIA Card Services. When PC Card device is hot plugged for the first time, yellow "!" will appear on PCMCIA Card Services in the Device Manager as code 1. This does not cause any functionality loss. | | Cause | By Windows Me design | | Resolution | Continue to use the PC Card. Once the system reboots, the yellow "!" disappears. |
| Symptom | Wake-On-Ring (WOR) might not work when using some PC Card Modems | | Models | All ThinkPad models | | Issue | When using some PC Card modems under Windows Me, you may notice a power management setting for the device listed in Device Manager. While Wake-On-Ring is enabled in the Power Manager, WOR feature may not function properly. | | Cause | OS does not support wakeup capability from Standby mode for an incoming call. This is a current limitation for this release of Windows Me. Only some CardBus modem cards support this function. | | Resolution | Do not use the WOR function with PC Card modems. |
| Symptom | IBM Token Ring PC Card driver is not included in Windows Me. | | Models | All ThinkPad models | | Issue | IBM Token Ring PC Card driver is not included in Windows Me. | | Cause | | | Resolution | Token Ring PC Card driver and the installation guide can be obtained here. |
| Symptom | A version conflict message appears when updating IBM supplied NeoMagic Video driver (NMG5) over the built-in NeoMagic Video driver (NMG5) in Windows Me. | | Models | All ThinkPad, whose video chip is NMG5 | | Issue | When trying to install IBM supplied NeoMagic Video driver over the built-in NeoMagic Video driver in Windows Me, the warning message "Version Conflict" appears. | | Cause | The device driver version detected by Windows Me Does not reflect that the IBM device driver is newer. |
| Symptom | Windows Media Player v.7.0 cannot play two or more multimedia files simultaneously | | Models | All ThinkPad models | | Issue | Windows Media Player 7 cannot open two or more multimedia files at the same time. | | Cause | By Windows Media Player design. Media Player V7.0 can play only one multimedia file at the same time. | | Resolution | Select one multimedia files at a time when using Windows Media Player. |
| Symptom | CD Audio volume Control does not work during playing CD Audio on Windows Media Player | | Models | All ThinkPad models | | Issue | CD Audio volume in Volume Control does not work during playing CD Audio on Windows Media Player V.7.0. | | Cause | By Windows Media Player design. This problem happens when the "Digital Playback" in the Options of Windows Media Player V.7.0 is checked. | | Resolution | Use the volume control on Windows Media Player V.7.0 instead of CD Audio volume in Volume Control. Or do the following operations, so that CD Audio volume in Volume Control can work. - Open Tools in Windows Media Player V.7.0.
- Select Options, click CD Audio tab.
- Uncheck Digital Playback.
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| Symptom | Graphics on Windows Media Player stops (freezes) when Windows Media Player is running in full screen mode | | Models | All ThinkPad models | | Issue | When playing a movie file on Windows Media Player V. 7.0 in the full screen mode and pressing short cut key ALT+F4 to close Media Player, the picture on Windows Media Player stops or freezes. It is not a system hang. | | Cause | By Windows Media Player design. | | Resolution | Do not use short cut key, Alt + F4 to close Windows Media Player application. First, stop playing the Windows Media Player and than use the short cut key Alt + F4 to close the application. |
| Symptom | Windows Media Player pull down menu does not display in 256-color mode when the movie is playing. | | Models | All ThinkPad models | | Issue | Windows Media Player pull down menu does not display in 256-color mode when the movie is playing. The blank gray box is displayed when you click ("View" "Play" "Tools" and "Help"). "File" pull down menu contents are displayed correctly. | | Cause | This issue is caused by Windows Me or DirectX. | | Resolution | Use 16 bit or more color depth, or stop the movie before selecting the pull down menu. |
| Symptom | Volume Control setting change is not restored when the system reboots. | | Models | All ThinkPad models | | Issue | The setting changes of "Volume Control" such as Wave, Synthesizer, and CD Player, is not maintained when the system reboots | | Cause | This is WDM based audio driver, or Media Player 7.0 problem. | | Resolution | 1. Select Tools in Media Player 7.
2. Select Options, and CD Audio tab.
3. Uncheck Digital Playback checkbox |
| Symptom | No subtitle on DVD after resuming from Standby mode with some DVD movies | | Models | All ThinkPad models | | Issue | If system enters Standby mode while DVD is playing, after resuming from Standby mode, the subtitle, if available, is not displayed. This varies from DVD to DVD title. | | Cause | This is Windows Me problem. This also occurs in Windows 98. | | Resolution | Enable subtitle and play again, or do not use Power Management while playing the DVD. |
| Symptom | NetBEUI connection is lost when resuming from standby or hibernation. | | Models | All ThinkPad models | | Issue | In the network environment using NetBEUI, the connection to a shared computer is lost after resume from standby or hibernation. | | Cause | By Windows Me design. | | Resolution | Do not use Standby or Hibernation feature while connecting via NetBEUI. |
| Symptom | When transferring a file using the Infrared device at 4 Mbps from a computer running Windows Me to computer running Windows 98, the file transfer fails | | Models | All ThinkPad models | | Issue | When transferring a file using the Infrared device at 4Mbps from a computer running Windows Me to a computer running Windows 98, the file transfer fails. | | Cause | This is Windows98 issue. | | Resolution | If using the Infrared device to transfer files between computers running Windows 98, and Windows Me set the connection rate between the communicating computers to 115 kbps: - Click Start, then select Settings, and click Control Panel.
- Double-click Network icon.
- Click IBM ThinkPad Fast Infrared Port.
- Click Properties.
- Click Advanced tab.
- Click Maximum Connect Rate in the Property window.
- Click 115,200bps in the Value window.
- Click OK.
- Click OK.
- Click Yes to reboot the system.
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| Symptom | Windows Me cannot be set up with OS/2 Boot Manager | | Models | All ThinkPad models | | Issue | Setup cannot continue with error message if OS/2 Boot Manager is present. | | Cause | By Windows Me design | | Resolution | Do not use the OS/2 Boot Manager while installing Windows Me. The OS/2 Boot Manager is currently not supported under Windows Me. |
| Symptom | Access ThinkPad displays an error message after upgrading from Windows 98 to Windows Me | | Models | All ThinkPad models with Access ThinkPad | | Issue | After upgrading from Windows 98 to Windows Me, an error message is displayed when the system is turned on:
"Error: 'document.body.filters.0' is null or not an object". | | Cause | The version of Access ThinkPad that was preloaded with your system is not compatible with Windows Me. | | Resolution | Please download the Access ThinkPad update from the IBM Support Web page. |
| Symptom | Norton Antivirus Version 4.08 is not supported | | Models | All ThinkPad models | | Issue | The Norton Antivirus Version 4.08 is not supported by Windows Me. | | Resolution | Upgrade to Norton Antivirus 5.0. |
| Symptom | 3D Maze screen saver starts at "Turn off monitor" setting time. | | Models | All ThinkPad models | | Issue | "3D Maze" screen saver does not startwith the screen saver setting time. Instead it starts with the "Turn off monitor" setting time. | | Cause | This is Windows Me screen saver problem. | | Resolution | This does not happen with other screen savers. |
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