Choose Your Product
No Product SelectedSelect Product
Microsoft Windows 8.1 graphic driver cannot install in selected ThinkCentre systems with integrated graphics
Symptom

Microsoft Windows 8.1 graphic driver cannot install in some specific CPU’s integrated GPU. An error message will display during the installation.

The issue is observed in the following CPUs:

Processor #
Clock Speed/FSB Speed/Total Cache/TDP
i7-2600K
3.4GHz/6M/95W
i7-2600
3.4GHz/8M/95W
i5-2500K
3.3GHz/6M/95W
i5-2500
3.3GHz/6M/95W
i5-2400
3.1GHz/6M/95W
i5-2300
2.80GHz/6M/95W
i7-2600S
2.8GHz/8M/65W
i5-2500S
2.7GHz/6M/65W
i5-2500T
2.3GHz/6M/45W
i5-2400S
2.5GHz/6M/65W
i3-2120
3.30GHZ/3M/65W
i3-2120T
2.60GHz/3M/35W
i3-2125
3.30GHz/3M/65W
i3-2130
3.40GHz/3M/65W
i5-2320
3.0GHz/6M/95W
i5-2390T
2.7GHZ/3M/35W
i3-2100T
2.5GHZ/3M/35W
G850
2.9GHz/3M/65W
G840
2.8GHz/3M/65W
G620
2.6GHz/3M/65W
G620T
2.2GHz/3M/35W
G440
1.60GHz/1M/35W
G460
1.800 GHz/1.5M/35W
G530
2.40GHz/2M/65W
G530T
2.0GHz/2M/35W
G540
2.50GHz/2M/65W
G630
2.70GHz/3M/65W
G630T
2.30GHz/3M/35W
G860
3.0GHz/3M/65W
i5-2310
2.90G/6M/95W
i3-2105
3.10G/3M/65W
i5-2405S
2.50G/6M/65W
G540T
2.1GHz/2M/35W
G550
2.6GHz/2M/65W
G540T
2.9GHz/3M/65W
G640
2.8GHz/3M/65W
G640T
2.4GHz/3M/35W
G860T
2.6GHz/3M/35W
G870
3.1GHz/3M/65W
G555
2.7GHz/2M/65W
G550T
2.2GHz/2M/35W
G645
2.9GHz/3M/65W
G645T
2.5GHz/3M/35W
G465
1.9GHz/1.5M/35W
G2120
3.1GHz/3M/65W
G2100T
2.6GHz/3M/35W
G470
2G 1.5M LGA1155 HF 35W

 

Affected configurations

The above symptom is associated with, but not limited to, the following systems:

  • ThinkCentre M82, M92/p, M72e, M72z, M62z, M92z, Edge 92, Edge 92z, Edge 62z, Edge 72z, Edge 93, Edge 72

Applies to:

  • Microsoft Windows 8.1
Solution

None

Workaround

Use the Intel Microsoft Windows 8 graphic driver for installation.

Additional Information

The root cause is due to Intel not releasing the Microsoft Windows 8.1 graphic driver for those CPUs.

 



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF13-D0231
Document ID : HT080607
Legacy Document ID : SF13-D0231
Last Updated : 12 Feb 2014
Copyright © Lenovo 2013, all rights reserved
Was this page helpful to you?YesNo


   
Select Task
 
Drivers & Software  
Guides & Manuals  
Diagnose & Fix  
Warranty & Services  
Parts  
Accessories  

ADDITIONAL RESOURCES
Driver Matrix
COMMUNITY
KnowledgeBase Featured Articles
Community KnowledgeBase
Community Forums
Lenovo EMC
Windows 8 Support