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System F11 Recovery and Recovery CDs will not support RAID/AHCI driver installation - ThinkCentre M55p, M57, M57p
Symptom

AHCI/RAID drivers cannot be installed using F11 Lenovo RnR System Recovery or the Recovery CD\DVD.

Affected Configurations

This information is for the following systems:

  • ThinkCentre M55p (type 6487, 6488, 8792, 8794, 8796, 8798, 8800, 8802, 8804, 8806, 8808, 8811, 8813, 8816)
  • ThinkCentre M57 (type 6062, 6065, 6071, 6076, 6089, 9182, 6019, 6066, 6072, 6077, 6087, 9181, 6008, 6068, 6074, 6079, 6082, 9172, 6010, 6069, 6075, 6081, 6086, 9174, 9011, 9014, 9071, 9089, 9162, 9303)
  • ThinkCentre M57p (type 6064, 6067, 6073, 6078, 6088, 9196, 9012, 9018, 9087, 9096, 9163, 9193, 9013, 9019, 9088, 9160, 9164, 9194)

The system is configured with DVD Optical Hardware.

Additional Information:

When installing Microsoft Windows XP or Vista operating system with the system's Bios configured to use RAID or AHCI mode, the user must use a Retail or Volume Licence version of the operating system and the RAID/AHCI drivers, and the F6 method to install Intel RAID/AHCI Compatible Drivers during the operating system installation.

- Download Intel RAID/AHCI Driver package for of Windows XP/Vista from the Lenovo support site.

Note: In order to extract the drivers using the Lenovo package without installing them, use the following command as shown in the Readme.txt file once the package is extracted:

c:\setup.exe -a -pc:\

When the above command is run, the installation process begins. Simply click through the dialogs as prompted. This will not install the drivers, it will only extract the driver files to (path). After the extraction is completed, the driver files can be found in (path) (path \Driver).

If using a portable USB Floppy Diskette Drive instead of the internal Floppy Diskette Drive, make sure Floppy A is disabled in BIOS Setup Utility menu (Advanced > Floppy Configuration > Floppy A, select "Disabled"). Then, Press F10 to save your configuration and exit.

The system's BIOS have an added feature to utilize AHCI or RAID mode.

Instructions to Setup AHCI/RAID mode in BIOS.

Power on the system and select F1 to enter BIOS Setup Utility menu

For AHCI mode installation:

- Enable AHCI in BIOS Setup Utility menu (Devices > IDE Drives Setup > Select "SATA AHCI Enable" to "Enabled")

- Choose CD/DVD as your 1st boot device (Startup > Startup Sequence [Primary] > 1: PCI BEV: P1-HL-DT-STDVD-ROM GDRH10N")

- Press F10 to save your configuration and exit.

For RAID mode installation:

- Enable RAID in BIOS Setup Utility menu Devices > IDE Drives Setup > Select "SATA RAID Enable" to "Enabled")

- F10 to save your configuration and reboot the system

- Press F1 to enter BIOS Setup Utility menu

- Select "PCI BEV: P1-HL-DT-STDVD-ROM GDRH10N" as your 1st boot device (Startup > Startup Sequence [Primary] > 1: PCI BEV: P1-HL-DT-STDVD-ROM GDRH10N") (Optical Hardware may show different name depending on model)

- Press F10 to save your configuration and exit.

Setup Utility screen

Setup Utility screen 2

- To Setup RAID with your system, add a second SATA HDD that has the same capacity with your first SATA HDD.

Power on the system and press (Ctrl+I) to enter Intel(R) Matrix Storage Manager Utility

Select Create RAID Volume.

Select RAID Level: "RAID 1(Mirror)" or "RAID 0(Stripe)".

Setup Utility screen 3

NOTE: The above screen could be different depending on the machine and Bios be used

Insert the retail operating system CD\DVD, select to EXIT the Intel(R) Matrix Storage RAID/AHCI menu and boot to the CD\DVD. During reboot, select F1 to reenter the Bios Setup Utility > Startup Sequence. The newly created RAID Volume will be listed in the Excluded from boot order, and will need to be moved to the boot order section. Once completed, select F10 to save and exit and boot to the retail CD\DVD.

At the "press any key to boot to CD," press the space bar. Select the F6 key at the Windows Setup menu. When prompted, Setup could not determine the type of one or more mass storage devices installed in your system, Select "S"=Specify Additional Device. Using the floppy disk with the RAID/AHCI drivers created above, select the proper driver from the list, and continue to install the operating system.

Limitation

This is currently a limitation of the RnR image and Recovery CD/DvDs.



If you are unable to find what you are looking for, please do try the following options:
1. Lenovo Assisted Search
2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Country Availability
AvailableWorldwide
Alias ID : SF08-D0154
Document ID : HT004559
Last Updated :
Copyright © Lenovo 2013, all rights reserved
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