Unexpected system prompt to format the secure area when logging in to the secure area at first time

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Unexpected system prompt to format the secure area when logging in to the secure area at first time

Symptom

An unexpected system prompt to format the secure area when logging in to the secure area at first time using the KeyLockLogin application.

Affected configuration

Product:

256MB USB 2.0 Memory Key (40Y8594)
512MB USB 2.0 Memory Key (40Y8596)

Software: Keylock V1.0.0.13 / Keylock V1.0.0.15 / Keylock V1.0.0.16
System: All Desktop and Notebook systems
Operating System: Microsoft Windows2000/WindowsXP

Solution

Problem solved by installing the latest version of KeyLockLoginv17.exe.

Files

256MB and 512MB USB 2.0 Memory Keys

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2. Product usage and general troubleshooting tips
3. Lenovo Support Forum
4. Technical Support Call Centre

Document ID : HT003979
Legacy Document ID : MIGR-63768
Last Updated :

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