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Consumer desktop products standard limited warranty information (United States, Canada, Puerto Rico) - Aptiva
Desktop products (Aptiva)
Type/Model group Announce date Withdrawal date Limited warranty period
2144/2168-2xP07/94 - 01/95 08/95* 3 years
2144/2168-6xP07/94 - 01/95 08/95* 3 years
2144/2168-8xP 12/94 - 01/95 08/95* 3 years
2144-P3003/95 01/96* Shipped prior to 10/95
3 years

Shipped after 10/95
3 year - System unit
1 year - Plug-in devices


See Note A below.
2144-S15 03/95 01/96*

Shipped prior to 10/95
3 years

Shipped after 10/95
3 year - System unit
1 year - Plug-in devices


See Note A below.

2144/2168-Mxx 07/15/95 06/96** 3 year

See Note A below.
2144/2168-Axx 1/15/96 12/96** 3 year - System unit
1 year - Plug-in devices

See Note A below.
2134/2176 06/10/96 05/2/97 3 year system board
1 year all

See Note B below.
2159
except S80 & S90
09/26/96 05/2/97 3 year system board
1 year all

See Note B below.
2159-S80, S90 12/6/96 05/2/97 3 year system board
1 year all

See Note B below.
2161 02/3/97 N/A 1 year
2162 02/26/97 N/A 1 year
2136-E40 05/26/97 N/A 1 year
2140 09/15/97 - 10/15/97 N/A 1 year
2142 09/15/97 - 10/15/97 N/A 1 year
2137 09/15/97 N/A 1 year
2137/2138 05/1/98 N/A 1 year
2139/2153 07/15/98 N/A 1 year
2156 11/12/98 N/A 1 year
2158/2163 01/7/99 N/A 1 year
2164 02/26/99 N/A 1 year
2165
05/21/99
N/A 1 year
2170/2171/2172 06/17/99 N/A
1 year
2173 08/16/99 N/A 1 year
2174 09/03/99 N/A 1 year
217802/22/2000N/A1 year
2187 10/04/99 N/A 1 year
2190 10/04/99 N/A 1 year
219802/22/2000N/A3 year

Note A - In years two or three, limited warranty service is available from IBM only. Servicers will charge.
Note B - In years two or three, IBM will provide parts for a defective system board, but will not be responsible for labor charges.

Additional information

  • IBM Worldwide Support Center phone numbers
  • IBM Mobile Products limited warranty information
  • IBM Netfinity and PC Server limited warranty information
  • IBM Monitors limited warranty information
  • IBM PC and IntelliStation limited warranty information
  • IBM NetVista limited warranty information
  • IBM NetVista thin client limited warranty information
Accessing a specific product's Statement of Limited Warranty
  1. Choose a brand from the IBM Support Home site (which can be accessed by clicking the Support Home link on the yellow navigation bar). The screen refreshes and the Brand and Family drop-down lists appear. The Brand list will already display the brand you chose on the Support Home page.
  2. Choose a family from the Family drop-down list. The screen refreshes and the Machine type drop-down list appears.
  3. Choose a machine type from the Machine type drop-down list. The screen refreshes and the Model drop-down list appears.
  4. Choose a model from the Model drop-down list. The screen refreshes and displays a list of Hot News documents for the model you chose.
  5. Click the Product information link on the left-hand navigation bar. The screen refreshes and displays a list of product information documents for the model you chose.
  6. Scroll through the list of documents until you find the Statement of Limited Warranty document. Click the title of the document to access it.

NOTE: You can click the Product information link after completing any step from 2 through 4. However, if you click this link before you choose from the Model list, you will have to scroll through a larger list of documents to find your Statement of Limited Warranty.



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Country Availability
AvailableWorldwide
Document ID : PD001575
Legacy Document ID : MIGR-4AAR6S
Last Updated :
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