Consumer desktop products standard limited warranty information (United States, Canada, Puerto Rico) - Aptiva
Desktop products (Aptiva)
Type/Model group
Announce date
Withdrawal date
Limited warranty period
2144/2168-2xP
07/94 - 01/95
08/95*
3 years
2144/2168-6xP
07/94 - 01/95
08/95*
3 years
2144/2168-8xP
12/94 - 01/95
08/95*
3 years
2144-P30
03/95
01/96*
Shipped prior to 10/95 3 years
Shipped after 10/95 3 year - System unit 1 year - Plug-in devices
See Note A below.
2144-S15
03/95
01/96*
Shipped prior to 10/95 3 years
Shipped after 10/95 3 year - System unit 1 year - Plug-in devices
See Note A below.
2144/2168-Mxx
07/15/95
06/96**
3 year
See Note A below.
2144/2168-Axx
1/15/96
12/96**
3 year - System unit 1 year - Plug-in devices
See Note A below.
2134/2176
06/10/96
05/2/97
3 year system board 1 year all
See Note B below.
2159 except S80 & S90
09/26/96
05/2/97
3 year system board 1 year all
See Note B below.
2159-S80, S90
12/6/96
05/2/97
3 year system board 1 year all
See Note B below.
2161
02/3/97
N/A
1 year
2162
02/26/97
N/A
1 year
2136-E40
05/26/97
N/A
1 year
2140
09/15/97 - 10/15/97
N/A
1 year
2142
09/15/97 - 10/15/97
N/A
1 year
2137
09/15/97
N/A
1 year
2137/2138
05/1/98
N/A
1 year
2139/2153
07/15/98
N/A
1 year
2156
11/12/98
N/A
1 year
2158/2163
01/7/99
N/A
1 year
2164
02/26/99
N/A
1 year
2165
05/21/99
N/A
1 year
2170/2171/2172
06/17/99
N/A
1 year
2173
08/16/99
N/A
1 year
2174
09/03/99
N/A
1 year
2178
02/22/2000
N/A
1 year
2187
10/04/99
N/A
1 year
2190
10/04/99
N/A
1 year
2198
02/22/2000
N/A
3 year
Note A - In years two or three, limited warranty service is available from IBM only. Servicers will charge. Note B - In years two or three, IBM will provide parts for a defective system board, but will not be responsible for labor charges.
Additional information
IBM Worldwide Support Center phone numbers
IBM Mobile Products limited warranty information
IBM Netfinity and PC Server limited warranty information
IBM Monitors limited warranty information
IBM PC and IntelliStation limited warranty information
IBM NetVista limited warranty information
IBM NetVista thin client limited warranty information
Accessing a specific product's Statement of Limited Warranty
Choose a brand from the IBM Support Home site (which can be accessed by clicking the Support Home link on the yellow navigation bar). The screen refreshes and the Brand and Family drop-down lists appear. The Brand list will already display the brand you chose on the Support Home page.
Choose a family from the Family drop-down list. The screen refreshes and the Machine type drop-down list appears.
Choose a machine type from the Machine type drop-down list. The screen refreshes and the Model drop-down list appears.
Choose a model from the Model drop-down list. The screen refreshes and displays a list of Hot News documents for the model you chose.
Click the Product information link on the left-hand navigation bar. The screen refreshes and displays a list of product information documents for the model you chose.
Scroll through the list of documents until you find the Statement of Limited Warranty document. Click the title of the document to access it.
NOTE: You can click the Product information link after completing any step from 2 through 4. However, if you click this link before you choose from the Model list, you will have to scroll through a larger list of documents to find your Statement of Limited Warranty.