The following is a list of tips associated with ThinkServer EasyManage v4.2.0.
1] A memory leak occurs on Windows Server 2003 with Service Pack 1 and Windows Server 2003 R2 Non-Service Pack.
| Cause |
|---|
A memory leak occurs on Windows Server 2003 without Service Pack 2 or later.
| Symptoms |
|---|
When Lenovo ThinkServer EasyManage is installed on Windows Server 2003 (with Service Pack 1) or Windows Server 2003 R2 Non-Service Pack, the memory that is used for the ThinkServer EasyManage process increases.
| Workaround |
|---|
Apply Service Pack 2 or later for Windows Server 2003 Service Pack 1 or Windows Server 2003 R2 Non-Service Pack.
2] Failures might occur when logging in Linux by SSH.
| Cause |
|---|
SSH allows user to interrupt the session, which might cause some processing failures.
| Symptoms |
|---|
Logging on to a Linux node by SSH at the same time that messages are concurrently output to the login console (for example, background processing messages and user messages), might cause some processing failures. For example, problems might occur with the node discovery and with gathering node information.
If the discovery process fails to collect node information, then within the Monitoring module¡¯s Last Discovery Log, "Warning" is displayed in the Status column, and "No component information" is displayed in the Description column.
When you click the Warning entry, the following message displays in the detail area: "Although the SSH connection succeeded, this is an unsupported model."
| Workaround |
|---|
The failure doesn't happen frequently. If user wants to avoid it,try not to interrupt the session in the console when logging in by SSH.
3] An ESXi Server Installable Edition (the free version) that is a monitoring target might not show accurate status information, for exaple the disk/disk free space.
| Cause |
|---|
This issue depends on the VMware limitation. The following is the related information of VMWare:
http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1005704&sliceId=1&docTypeID=DT_KB_1_1&dialogID=305874685&stateId=1%200%20305878401
http://kb.vmware.com/selfservice/microsites/search.do?cmd=displayKC&docType=kc&externalId=1008167&sliceId=1&docTypeID=DT_KB_1_1&dialogID=305874701&stateId=1%200%20305878455
| Symptoms |
|---|
In the Monitoring module, when you reference the ESXi Server Installable Edition, the related component status might not be the most recent.
| Workaround |
|---|
4] The right side of the List of Changes - Detail report is not printed when using Internet Explorer 6.
| Cause |
|---|
This issue depends on using Internet Explorer 6.
| Symptoms |
|---|
In the Change section of the Reports module, the right side of the List of Changes - Detail option is not printed.
| Workaround |
|---|
Print the report using a supported browser other than Internet Explorer 6.
5] Fail to install EasyManage when there is double-byte character in installation package directory or installation directory.
| Cause |
|---|
The EasyManage doesn't support double-byte character.
| Symptoms |
|---|
When the setup.exe file is launched from a folder name containing double-byte character codes, the installation will fail. When the program installation directory contains double-byte character codes, the installation will fail.
| Workaround |
|---|
User can use the default installation directory EasyManage provides. If the user-specified directory contains double-byte characters, he needs to modify the name of the directory to only contain the name of the single-byte characters.
6] This service is not displayed when you change display name of specific service.
| Cause |
|---|
The page has not been updated.
| Symptoms |
|---|
In the Page of Setting -> Service Templates, if you change display name of specific service, this service is not displayed until the next refresh cycle or refresh it manually. The default refresh cycle is 15min, but user can modify this value.
| Workaround |
|---|
The either of the following both solutions can solve this problem.
| Country Availability | ||
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| Available | Worldwide |
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